Contact us

Our UK based Helpline is available during the following hours:

  • Mon - Fri: 8am - 8pm
  • Saturday - Sunday: 8am - 6pm
  • 0800 954 0154
  • Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP

Brushbar not turning - Clutch check

Please ensure that your hands are clear of the soleplate and brushbar before completing this test.

Clutch check.

  1. Manual brush off For delicate rugs and floors.
  2. Brush off When the machine is in the upright position.
  3. Auto brush on For normal cleaning.
diagram showing how to use brush control

Is the brushbar rotating now with the power on?