Contact us

Our UK based Helpline is available during the following hours:

  • Mon - Fri: 8am - 8pm
  • Saturday - Sunday: 8am - 6pm
  • 0800 954 0154
  • Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP

Filter removal

Turn power off and unplug the machine.

diagram showing plug being removed

The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

  • Press the release catch on the cyclone assembly and remove the filter and filter casing from the machine.
diagram showing how to remove cyclone top and bin diagram showing how to remove filter