DC14 All Floors
DC14 all floors image

Contact us

Our UK based Helpline is available during the following hours:

  • Mon - Fri: 8am - 8pm
  • Sat - Sun: 8am - 6pm
  • 0800 954 0154
    01666 827 272
  • askdyson@dyson.co.uk
  • Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP
 

Does the brushbar turn with the power on?

Please keep your hands and fingers away from the brushbar when completing this test.

  • Check the clutch control dial moves to Auto Brush On when the machine is tilted backwards in the vacuuming position.
  • Lay the machine on its side, keeping it in the vacuuming position.
  • Turn the machine on.

Is the brushbar spinning?

diagram showing how to operate brush control