Contact us

Our UK based Helpline is available during the following hours:

  • Mon - Fri: 8am - 8pm
  • Saturday - Sunday: 8am - 6pm
 

Where to find your serial number

The serial number is on a sticker on your Dyson machine. Depending on the type of machine you own, it could be in one of several places. Use the images below to help find it.

Uprights:

  • On the back behind the hose / wand assembly
  • On the base between the wheels
  • On the main body behind the bin
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Uprights

Cylinders:

  • Underneath the machine between the wheels
  • On the main body behind the bin
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Cylinders

Handhelds:

  • On the main body behind the filter
  • On the main body behind the bin
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Handhelds

Fans:

  • The serial number can be found on the rating plate, on the base of the machine. (e.g. XXX-UK-XXXXXX).
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Fans