Getting the best out of your Dyson Cinetic Big Ball™ vacuum

Below you'll find guides and videos on using your Dyson Cinetic Big Ball™ vacuum, tips on how to get the most from it, and advice on troubleshooting if you encounter any problems.

Introducing the Dyson Cinetic Big Ball™ vacuum

Hassle free bin emptying

It's easy to empty the bin on your new Dyson Cinetic Big Ball™ vacuum. Simply push the red button on the side of the bin continuously until the bottom lid opens and the shroud is wiped clean.

Once the bin's empty, just close the base and push the clean bin up. You're now ready to put it back on your machine.

See it in action:

Useful tips on using your floor tools


If you've got the Carbon fibre turbine floor tool, cleaning your brush bar is simple. Just turn the access lock with a coin to release it – then you can easily remove any trapped hair or debris.

With the Musclehead and Dual mode floor tool, the red Max switch can be toggled to reduce suction power for cleaning thick rugs and carpets.

How to check for potential blockages in your machine

Choose the right tool for the job

Your Dyson Cinetic Big Ball™ vacuum is complete with a set of specialised tools, to remove dirt all over your home.

Use the Combination and stair tools to clean the stairs, air vents, table tops, car boots and crevices. With new quick-release catches, they click on and off easily.

This adaptor makes your new machine compatible with older Dyson tools and accessories.

If you have attachments from an older mains powered Dyson vacuum, they won't fit directly to your new machine. That’s why Dyson engineers have designed this adaptor – so you can still put them to good use. If you lose the adaptor or have any questions or comments, get in touch with us on 0800 298 0298 or visit

Watch the Tangle-free Turbine tool in action, available from previous Animal vacuums.

Shop now
Dyson, FedEx and Yelp logos

Only Dyson’s 5 year hassle-free guarantee has all this:

Support from Dyson experts

On the phone and online. UK-based dedicated Dyson Experts,
on hand 7 days a week.

Quick and convenient repairs

In the unlikely event that something goes wrong, your machine will be serviced by a Dyson engineer, using genuine Dyson parts.

Genuine Dyson parts and labour

There's no awkward postage or packaging. Instead, we'll arrange for a Dyson Field Service Engineer to repair your machineat your home or work.