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Welcome to your Dyson personal purifying fan

Here you can activate your free 2-year guarantee, watch helpful quick-start videos and get online support.

Setting up your Dyson Pure Cool Me™

  Dyson Pure Cool Me™ being unboxed

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Changing the Filter

Your machine's LCD screen will tell you when the filter is full.

 Dyson Pure Cool Me™ filter being changed

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Free 2-year guarantee

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. 

Direct from Dyson

Price-match promise

Dyson Price Promise.

Our prices are checked and matched daily, so you can be confident you’re getting the best price by purchasing direct from Dyson. 

If, within 7 days of purchase, you find the same model advertised at a lower price by Argos, Currys or John Lewis in the UK, we’ll refund the difference.

Just contact our Customer Service team on 0800 298 0298.

  • Product must be the exact same model as appears in a Dyson Demo store or on Dyson.co.uk and be in stock with a qualifying retailer.
  • Proof of advertised price by a qualifying UK retailer is required.
  • Qualifying retailers are: John Lewis, Currys and Argos.
  • Promise does not apply if your purchase is part of a bundle or collection that can also be purchased individually at full price.
  • Refunds will be processed by our Customer Service team within 5 working days.

Product advertised must be new and in its original packaging. Promise does not apply if the product is reconditioned, refurbished, used, damaged, returned, open box or a demonstrator product.

Free scheduled delivery

Free next-day delivery

On orders placed before 8pm seven days a week. (Location restrictions apply, please click here for details)

Please note, the cut off for next day delivery on 7th October 2019 is 3:00pm.

Scheduled delivery

Pick a day and time slot that suits you. Free options available.

Click and collect

We’ll deliver your machine to a pick-up location of your choice.

Please note that spares, tools and accessories are dispatched separately and will be delivered within 3-5 days.

Money back guarantee

Money back guarantee.

We offer a 35-day returns policy, in case you change your mind (on vacuums, hair care, lighting, purifiers, fans and heaters only).

-  You may cancel up to 35 days after receiving your machine.

-  Contact us on 0800 298 0298 or askdyson@dyson.co.uk to cancel.

See our returns policy for further details.

 

2-year or 5-year guarantee.

We don't stop caring about our machines once they're yours. We offer a guarantee on parts and labour.

5-year guarantee on:

-  Upright and cylinder vacuums.

2-year guarantee on:

-  Cordless vacuums;

-  Hair dryers;

-  Purifiers, fans and heaters.

Auto registration

Register your guarantee automatically when buying direct.

Pay monthly

Spread the cost to suit your budget

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of either 0% p.a. or 14.9% p.a. depending on the product.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example

Using PayPal Credit, a £1,200 purchase split over 12 monthly payments:

-  At 0% p.a. would cost £100.00 per month.

-  At 14.9% p.a. would cost £107.73 per month.