How to use your machine
Setting up your dock
Get your dock ready to recharge your robot.
Creating a robot-friendly space
Optimize cleaning by getting your home ready for your robot.
How your Dyson 360 Eye™ robot cleans
Your robot intelligently creates a systematic cleaning pattern.
Voice control. All you have to do is ask.
Using your robot is even quicker and easier with a compatible voice service. From starting a clean to changing to MAX mode, just use simple, spoken instructions to control your machine.
Check your robot’s status
Find out the current activity of your robot, or ask it to begin a new task. Such as “Start vacuuming.”
Explore features and settings
Learn more about your Dyson technology, and what it can do. For example, “What does my robot’s MAX mode do?”
Troubleshooting and maintenance
Get helpful advice and tips, as well as maintenance schedules, by asking. For instance, “How often do the filters need cleaning?”
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
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