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How to get the best out of your Dyson machine

Getting started

Still from video

Setting up your machine

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Maintaining your machine

Still from video

Checking for blockages

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Please see our Accessibility Statement for more information.

Useful tips

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Please see our Accessibility Statement for more information.

Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

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Please see our Accessibility Statement for more information.

Reach up high
Press the release catch to adjust the extension tube. Listen for the click when it's at the right length.

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Please see our Accessibility Statement for more information.

Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Frequently asked questions

Do I have to wrap the power cable around the machine?

No. The machine has an automatic cable rewind, which stores the cable in the chassis of the machine.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.