Activate your guarantee
Receive full support, owner exclusives and more when you register your machine. Don't miss out.
Maintaining your machine
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
The instant release wand's long hose reaches all over and releases in one smooth action. Just attach the right tool for the job.
Safely store tools
Clip accessories onto the vacuum's tool holster so you've always got them to hand.
Frequently asked questions
Do I need to wash the filters regularly?
Yes, please view the machine's user guide for maintenance instructions.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Part No. 966847-01
Replacement soleplate for your Dyson vacuum cleaner.
Soft dusting brush
Part No. 908896-02
Soft bristles lift dust and allergens from flat surfaces and furniture.
Flexi crevice tool
Part No. 917633-01
Extends and flexes into awkward gaps. Ideal for cleaning between furniture.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.