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Support for your Dyson Cool AM01 desk fan Dyson Cool AM01 Desk fan12 Inch (Silver/Magenta)

Activate your guarantee

Receive full support, owner exclusives and more when you register your machine. Don't miss out.

Maintaining your machine

Play the video. How to clean your Dyson Cool™ desk fan

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Please see our Accessibility Statement for more information.

Play the video. How to replace the battery in your remote.

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Please see our Accessibility Statement for more information.

Useful tips

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Please see our Accessibility Statement for more information.

Adjust the airflow

Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

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Please see our Accessibility Statement for more information.

Smooth oscillation

At the touch of a button, the fan will gently oscillate to cool a wider area.

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Please see our Accessibility Statement for more information.

Quick, easy cleaning

Just use a dry or damp cloth to wipe the loop clean – no need for any detergents or polishes.

Frequently asked questions

What type of battery is used in the remote control?

The battery is type CR2032 and also known as a 'Button Cell'.

Can I carry the machine by the loop amplifier?

No, we recommend that you always unplug the machine and carry it by holding the base. 

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Accessories and replacement parts

Foot pads

Part No. 919272-01

Replacement foot pads for your Dyson machine.

£1.50

Learn more

The Dyson guarantee

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 7 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people. 

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Please see our Accessibility Statement for more information.

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.