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Support for your Dyson Cyclone V10™ cordless stick vacuum Dyson Cyclone V10 Total Clean vacuum

Activate your guarantee

Receive full support, owner exclusives and more when you register your machine. Don't miss out.

Getting started

Play the video. How to set up your machine.

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Please see our Accessibility Statement for more information.

Using your machine

Play the video. How to empty the clear bin.

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Please see our Accessibility Statement for more information.

Play the video. How to charge and switch power modes on your machine.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Play the video. How to use the tools.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

The lights on your machine

Learn about the lights on your machine and what to do if they turn on, or start flashing. 

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Understanding the power modes

Learn about your machine's three power modes, and when to use them.

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Please see our Accessibility Statement for more information.

Setting up the docking station

See how to fit the docking station, and recharge your machine.

Maintaining your machine

Play the video. How to wash the filter.

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Please see our Accessibility Statement for more information.

Play the video. How to maintain your Dyson machine.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Play the video. Washing the soft roller brush bar.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Flashing filter light

The light flashes intermittently when the filter isn’t fitted correctly, and your machine will stop. See how to refit it, and get your machine running again.   

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Please see our Accessibility Statement for more information.

Checking for blockages

If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.

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Please see our Accessibility Statement for more information.

Resetting the brush bar

The brush bar is designed to shut off when jammed. Learn how to remove the debris, and reset the brush bar.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

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Please see our Accessibility Statement for more information.

Three power modes

Toggle between Suction mode 1 and 2 – and MAX mode, for stronger suction. To change modes, simply slide the control back and forth.

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Please see our Accessibility Statement for more information.

Switch accessories quickly

The quick-release tools click into place, and release in moments by simply depressing the release switch.

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Please see our Accessibility Statement for more information.

Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

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Please see our Accessibility Statement for more information.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

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Please see our Accessibility Statement for more information.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Shake off any excess water, then leave to dry for at least 24 hours before refitting.

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Please see our Accessibility Statement for more information.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Frequently asked questions

Is my machine compatible with the Dyson Cyclone V10 Dok™?

Yes, the Dyson Cyclone V10 Dok™ is compatible with all Dyson Cyclone V10™ cordless vacuums. 

Discover more about the Dyson Cyclone V10 Dok™

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Quick-release up-top adaptor

Part No. 967762-01

Twists and locks at different angles for effective cleaning in high-up areas of your home.

£25.00

Learn more

Quick-release wide nozzle tool

Part No. 967763-01

Removes dust and dirt from upholstery and the floor.

£25.00

Learn more

Quick-release mini soft dusting brush

Part No. 967766-01

Soft bristles for gentle dusting around the home. Ideal for flat surfaces and furniture.

£25.00

Learn more

The Dyson guarantee

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 7 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people. 

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.