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How to get the best out of your Dyson machine Dyson Cu-Beam Down light 4K (White)

Getting started

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Setting up your machine

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Using your machine

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Finding the rating plate

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Maintaining your machine

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Replacing the fuse

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Replacing the Luminaire for an up-light or down-light

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Please see our Accessibility Statement for more information.

The Dyson guarantee

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'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 7 days a week.

Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

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Please see our Accessibility Statement for more information.

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

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Please see our Accessibility Statement for more information.

Frequently asked questions

What is the best way to clean this type of lighting?

Use a microfibre cloth, or solvent- and moisture-free compressed air canister, to clean the appliance. Always ensure the appliance is turned off before any cleaning. 

Can I use this type of lighting outside?

No. The appliance is designed for dry, indoor locations only. 

Operating environment range 0°C (32°F) to 40°C (104°F) and 10-95% RH non-condensing.

Is this type of lighting compatible with a wide variety of dimmer switches?

No. This appliance is only compatible with DALI-compliant dimmer products.