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Support for your Dyson Cu-Beam Up light Dyson Cu-Beam Up light 4K (Black)

Activate your guarantee

Receive full support, owner exclusives and more when you register your machine. Don't miss out.

Getting started

Play the video. How to set up your machine.

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Please see our Accessibility Statement for more information.

Using your machine

Play the video. How to find the rating plate on the Uplight.

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Please see our Accessibility Statement for more information.

Maintaining your machine

Play the video. How to replace the fuse.

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Please see our Accessibility Statement for more information.

Play the video. How to replace the Luminaire for an uplight or downlight.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Frequently asked questions

What is the best way to clean this type of lighting?

Use a microfibre cloth, or solvent- and moisture-free compressed air canister, to clean the appliance. Always ensure the appliance is turned off before any cleaning. 

Can I use this type of lighting outside?

No. The appliance is designed for dry, indoor locations only. 

Operating environment range 0°C (32°F) to 40°C (104°F) and 10-95% RH non-condensing.

Is this type of lighting compatible with a wide variety of dimmer switches?

No. This appliance is only compatible with DALI-compliant dimmer products.

The Dyson guarantee

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Please see our Accessibility Statement for more information.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Please see our Accessibility Statement for more information.

Expert advice. 7 days a week.

Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

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Please see our Accessibility Statement for more information.

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.