Register your machine
Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.
Voice control. All you have to do is ask.
Using your Dyson purifier fan is even quicker and easier with a compatible voice service. From increasing the airflow speed to turning on Night-time mode, just use simple, spoken instructions to control your machine.
Check your Dyson purifier fan’s status
Find out the current activity of your Dyson purifier fan, or ask it to begin a new task. Such as “Turn on Night-time mode.”
Explore features and settings
Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”
Receive environmental updates
Check your air quality, temperature and humidity levels, both indoors and out – just ask a question. Such as “What’s my indoor air quality like?"
Troubleshooting and maintenance
Get helpful advice and tips, as well as maintenance schedules. Just ask, “When does my filter need changing?”
Maintaining your machine
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.
Control on the go
Set up and connect to your purifier with the Dyson Link app for iOS and Android. Then control and monitor it from your smartphone.
Frequently asked questions
Where do I find this machine's SSID?
Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the user guide, on the base of the machine, and behind the filter.
How often does the filter in this machine need changing?
The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.