Welcome to Dyson Support
Spare parts and accessories
Genuine Dyson parts to keep your machine running smoothly.
Troubleshooting
Our step-by-step tool helps you get your machine working again.
Dyson Demo Store
Visit one of our stores to experience our technology first-hand.
Delivery and returns
View delivery information, timescales, charges and returns.
Activate your guarantee
You can get support that’s tailored to you, owner exclusives and more when you register your machine.
Contact us
Live chat
The 'Live chat' button will appear on the bottom corner of your screen as soon as a Dyson Expert becomes available.
Social media
Phone
UK based helpline open:
8:00am - 8:00pm Monday to Friday
8:00am - 6:00pm Saturday and Sunday
Festive period opening times:
Friday 13th December 8:00am - 5:00pm
Tuesday 24th December 8:00am - 5:00pm
Tuesday 31st December 8:00am - 5:00pm
To help us deal with your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact number
- Product model or serial number
Support for business customers
If you are a business/professional customer, please use the details below for dedicated business/professional support.
Business customer support
Call us on 0800-345-7788
Email us at business@dyson.co.uk
Specifications and documents
Explore technical information, installation guides and specification resources