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Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Carefully turn the light on its side.
Ensure the power cord is plugged into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the magnetic disc in the centre of the base.
Stand the light upright ensuring the cord remains in the slot.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Unplug the light and leave for 5 minutes.
Plug the light in and switch on.
You might need a replacement part.
It looks like the Power supply is not working. You can solve this by ordering a new one below.
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
£49.00
You might need a replacement part.
It looks like the Power supply is not working. You can solve this by ordering a new one below.
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
£49.00
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
Carefully turn the light on its side.
Ensure the power cord is plugged into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the magnetic disc in the centre of the base.
Stand the light upright ensuring the cord remains in the slot.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Unplug the light and leave for 5 minutes.
Plug the light in and switch on.
You might need a replacement part.
It looks like the Power supply is not working. You can solve this by ordering a new one below.
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
Power supply
Part no. 967247-06
Replacement power supply for your Dyson light.
£49.00
£49.00
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the red tape on the plates covering the contacts has been removed.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment and proceed to screw until securely clamped.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our team on 0800 298 0298.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Connecting the upright and base.
Stand the light on a flat surface.
Insert the upright into the base.
Once the upright is inserted, fix screw firmly in place using the Hex key provided.
Remove the red tape from the mounting plates to expose the electrical contacts.
Align the square shapes and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Remove the red tape on detachable arm.
Remove transparent tape on upright and weight.
Plug the cord into the centre of the base.
Carefully lay the cord through the indicated groove ensuring it does not become twisted.
Place the magnetic disc in the centre of the base.
Stand the light upright ensuring the cord remains in the slot.
The LED head can be positioned directionally in 3 axes.
Only use the heat sink arm to reposition.
Dyson CSYS™ floor light (Black)
