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DC50 Multi Floor vacuum (Iron/Bright Silver/Sprayed Yellow)
Let's get your machine working.
Popular queries
Please select the appropriate option
Press the button at the top of the cyclone handle and remove the bin from the machine.
Press the button again to open the bin base.
With the bin base open, press the grey button on the side of the cyclone (near the red rod).
Pull the clear bin away from the cyclone.
The clear bin can be wiped with a damp cloth.
WARNING: Do not use any detergent or polish on any part of the machine.
Wipe the shroud with a soft dusting brush or dry lint free cloth.
WARNING: Do not use any liquids on the cyclone.
Ensure the bin is completely dry before reassembling the machine.
Please select the appropriate option
Please select the appropriate option
Plug the machine in.
Recline it into the vacuuming position.
Turn it on and turn the Brush bar off using the grey switch next to the on button.
Please follow the steps in the video.
Has this resolved the problem?
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
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Turn off and unplug the machine.
Recline the machine into the vacuuming position.
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Undo the soleplate by turning the fasteners as far as they will go.
Using scissors, carefully cut away any hairs and fibres from the Brush bar.
Locate the Brush bar end cap screw on the brush housing and undo using a Phillips screwdriver.
Check the Cleaner head inlet and the corresponding opening on the machine for blockages and remove as necessary.
Reassemble and test the machine.
Has this resolved the problem?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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5/5 Excellent
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Press the button at the top of the cyclone handle.
Remove the bin and cyclone from the machine.
Turn the machine on, keeping it in the upright position.
Lay the machine on its side.
Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover.
Turn the filter one-quarter anti-clockwise to release.
Turn the machine on.
Is the whistle still present with the post-filter removed?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Lay the machine on its side.
Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover.
Turn the filter one-quarter anti-clockwise to release.
Check the housing for any debris and remove as necessary.
Replace post-filter cover and move machine without post-filter in place.
Please follow the next step.
Lay the machine on its side. Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released. Lift off the cover.
Turn the filter one-quarter anti-clockwise to release.
Test the machine.
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But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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This would suggest there is a blockage somewhere in the machine.
Please follow the next step.
Where have you noticed the drop in performance?
Plug in and switch on the machine.
Recline it into the vacuuming position.
Check the Brush bar through the window at the front of the Cleaner head.
Does the Brush bar spin when the machine is reclined?
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
Is the Brush bar now spinning?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Turn off and unplug the machine.
Recline the machine into the vacuuming position.
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Undo the soleplate by turning the fasteners as far as they will go.
Using scissors, carefully cut away any hairs and fibres from the Brush bar.
Locate the Brush bar end cap screw on the brush housing and undo using a Phillips screwdriver.
Check the Cleaner head inlet and the corresponding opening on the machine for blockages and remove as necessary.
Reassemble and test the machine.
Turn off and unplug the machine.
Recline the machine into the vacuuming position.
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Turn the vacuum over so that the bin is facing upwards. Place your hand over the opening then turn on and test the suction.
Is the suction at the Cleaner head inlet strong or is it weaker than usual?
Undo the soleplate by turning the fasteners as far as they will go.
Using scissors, carefully cut away any hairs and fibres from the Brush bar.
Locate the Brush bar end cap screw on the brush housing and undo using a Phillips screwdriver.
Check the Cleaner head inlet and the corresponding opening on the machine for blockages and remove as necessary.
Reassemble and test the machine.
Turn off and unplug the machine.
Press the release catch on top of the cyclone and remove the bin.
Check the entry duct hatch for obstructions and that the seal is correctly seated.
Pull the red internal hose collar down, unclip it and then check for blockages.
Reassemble and test the machine.
Has this resolved the problem?
Only remove the valve hose if you feel you are able to refit it. It is slightly more difficult to refit than the lower duct hose.
Press the button at the top of the cyclone handle and remove the bin from the machine.
Press the release catch and remove the hose from the appliance.
Check the changeover valve for blockages and remove as necessary.
Reassemble and test the machine.
Press the button at the top of the cyclone handle and remove the bin from the machine.
Press the button again to open the bin base.
With the bin base open, press the grey button on the side of the cyclone (near the red rod).
Pull the clear bin away from the cyclone.
Check the bin and cyclone for blockages and remove as necessary.
Reassemble and test the machine.
Please follow the steps in the video.
Has washing the filters resolved the problem?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Your machine has two washable filters which require washing at least once every 3 months.
Remove the cyclone and clear bin from the machine.
Release the catch on the front of the cyclone handle.
Swing the handle back.
Lift out the filter.
Wash the filter with cold water only.
Hold under a tap and run water through the open end until the water runs clear.
Turn upside down and tap out.
Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
Replace the filter into the cyclone.
Swing the handle back into place.
Ensure the latch clicks to engage and is secure.
Fit the cyclone and clear bin unit onto the machine.
Lay the machine on its side.
Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover.
Turn the filter one-quarter anti-clockwise to release.
The filter should be rinsed and tapped out until the water runs clean, then tapped out again to ensure all excess water is removed.
Leave to dry completely for a minimum of 24 hours.
Secure the filter by turning it clockwise so the white arrows align.
When refitting the outer cover of the ball, keep turning the central locking dial clockwise.
When it starts to click it is locked.
Reassemble and test the machine.
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But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Turn off and unplug the machine.
Press the release catch on top of the cyclone and remove the bin.
Check the entry duct hatch for obstructions and that the seal is correctly seated.
Check where the hose connects for any blockages.
First remove Phillips head screw (may not be present in all variants) and pull the internal hose collar down.
Unclip it and then check for blockages.
Reassemble and test the machine.
Has this resolved the problem?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Switch off and unplug the machine before proceeding.
Turn off and unplug the machine.
Recline the machine into the vacuuming position.
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Turn the vacuum over so that the bin is facing upwards. Place your hand over the opening then turn on and test the suction.
Is the suction at the Cleaner head inlet strong or is it weaker than usual?
To reset the Brush bar press the Brush bar control button twice or switch the machine off and back on.
Please note: In normal use, the Brush bar automatically turns off when the machine is upright and automatically turns on when the machine is in the vacuuming position.
Is the Brush bar now spinning?
Turn off and unplug the machine.
Recline the machine into the vacuuming position.
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Undo the soleplate by turning the fasteners as far as they will go.
Using scissors, carefully cut away any hairs and fibres from the Brush bar.
Locate the Brush bar end cap screw on the brush housing and undo using a Phillips screwdriver.
Check the Cleaner head inlet and the corresponding opening on the machine for blockages and remove as necessary.
Reassemble and test the machine.
Turn off and unplug the machine.
Press the release catch on top of the cyclone and remove the bin.
Check the entry duct hatch for obstructions and that the seal is correctly seated.
Locate the red hose catch at the base of where the bin was fitted.
Press the catch in the direction of the hose and firmly pull the hose out of the back of the machine.
Reassemble and test the machine.
To release the Wand, open the Wand cap and pull the Wand up and away from the handle until it clicks into place.
Press the button on the hose collar to release the Wand from the hose.
Test the suction from the hose.
Is the suction from the hose strong or weaker than usual?
Look through both ends of the Wand and remove any blockages.
Check the Wand for damage.
You might need a replacement part.
It looks like the Wand is not working. You can solve this by ordering a new one below.
Wand
Part no. 965083-01
Replacement wand for your Dyson vacuum cleaner.
£19.00
Wand
Part no. 965083-01
Replacement wand for your Dyson vacuum cleaner.
£19.00
£19.00
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Remove the bin from the machine.
Press the release catch and remove the hose from the appliance.
Check the hose for any holes or tears and remove any blockages.
Reassemble and test machine.
Has checking the hose resolved the problem?
Which part of the hose has split?
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
£27.50
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5/5 Excellent
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
£27.50
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5/5 Excellent
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
£27.50
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2/5 Average
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4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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5/5 Excellent
Where have you noticed the drop in performance?
Please select the appropriate option
Please note: In normal use, the brush bar automatically turns OFF when the machine is upright and automatically turns ON when the machine is in the vacuuming position.
To reset the Brush bar press the Brush bar control button twice or switch the machine OFF and back ON.
Has resetting the Brush bar resolved the problem?
This issue can be resolved by booking a repair.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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When did the machine last have power?
Is the power cord or plug damaged?
Are the other household appliances working?
Does the vacuum work when plugged into another socket?
Change the (13 amp) fuse.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filters need washing or your machine is blocked.
Carry out the performance checks, and if your machine cuts out unplug and leave for at least 2 hours to cool down.
Please select the appropriate option
The filters should be washed once a month.
Please follow the steps in the video.
Has washing the filters resolved the problem?
We need a little more information to help us solve your issue.
Please call our customer service team on 0800-298-0298
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Remove the cyclone and clear bin from the machine.
Release the catch on the front of the cyclone handle.
Swing the handle back.
Lift out the filter.
Wash the filter with cold water only.
Hold under a tap and run water through the open end until the water runs clear.
Turn upside down and tap out.
Squeeze and twist with both hands to make sure the excess water is removed.
Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
Replace the filter into the cyclone. Swing the handle back into place.
Ensure the latch clicks to engage and is secure.
Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
Lift off the cover
Turn the filter one-quarter anti-clockwise to release.
Wash the filter with cold water only.
Filter B should be rinsed and tapped out until the water runs clear, then tapped out again to ensure all excess water is removed. (Tap on the plastic rim, not the filter material.)
Leave to dry completely for a minimum of 24 hours.
Secure the filter by turning it clockwise so the white arrows align.
When refitting the outer cover of the ball, keep turning the central locking dial clockwise. When it starts to click it is locked.
Reassemble and test the machine.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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The switch does not light up.
Press the rear of the switch to make sure it stays in the on position.
Please select the appropriate option
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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What sort of smell?
Do not plug in or attempt to use the machine until it has been repaired by one of our engineers.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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A damp or musty smell is caused when dust in the cyclone has come into contact with water.
It may not be a direct contact with water, for example when vacuuming pet hair that is slightly damp, this moisture will combine with the dust in the cyclone causing the smell.
Additionally the smell may occur if the filter goes back into the machine wet.
Press the button at the top of the cyclone handle and remove the bin from the machine.
Press the button again to open the bin base.
With the bin base open, press the grey button on the side of the cyclone (near the red rod).
Pull the clear bin away from the cyclone.
The clear bin can be wiped with a damp cloth.
WARNING: Do not use any detergent or polish on any part of the machine.
Wipe the shroud with a soft dusting brush or dry lint free cloth.
WARNING: Do not use any liquids on the cyclone.
Ensure the bin is completely dry before reassembling the machine.
Please select the appropriate option
Plug in and switch on the machine.
Recline it into the vacuuming position.
Check the Brush bar through the window at the front of the Cleaner head.
Check the soleplate to ensure there is no debris or damage to the wheels, and check the wheels are not missing.
We need a little more information to help us solve your issue.
Please call our customer service team on 0800-298-0298
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Move the slider on the Cleaner head from MAX to min and retest the machine.
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But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Please note: In normal use, the brush bar automatically turns OFF when the machine is upright and automatically turns ON when the machine is in the vacuuming position.
To reset the Brush bar press the Brush bar control button twice or switch the machine OFF and back ON.
Has resetting the Brush bar resolved the problem?
You might need a replacement part.
It looks like the Cleaner head is not working. You can solve this by ordering a new one below.
Cleaner head
Part no. 966441-01
Replacement cleaner head for your Dyson vacuum cleaner.
£65.00
Cleaner head
Part no. 966441-01
Replacement cleaner head for your Dyson vacuum cleaner.
£65.00
£65.00
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5/5 Excellent
We need a little more information to help us solve your issue.
Please call our customer service team on 0800-298-0298
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Has the ball shell come off the filter side or non-filter side?
You might need a replacement part.
It looks like the Ball shell filter side is not working. You can solve this by ordering a new one below.
Ball shell filter side
Part no. 964703-01
Replacement ball shell (filter side) for your Dyson vacuum cleaner.
£14.50
Ball shell filter side
Part no. 964703-01
Replacement ball shell (filter side) for your Dyson vacuum cleaner.
£14.50
£14.50
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The ball shell can be screwed back onto the bolt on the main duct of the machine.
Has this resolved the problem?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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2/5 Average
3/5 Good
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5/5 Excellent
What is the issue with the Brush bar?
You might need a replacement part.
It looks like the Brush bar is not working. You can solve this by ordering a new one below.
Brush bar
Part no. 966471-01
Replacement brush bar for your Dyson vacuum cleaner.
£37.50
Brush bar
Part no. 966471-01
Replacement brush bar for your Dyson vacuum cleaner.
£37.50
£37.50
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When pressing down the red button to open the bin base, the red upper release rod may get stuck on the cyclone, preventing the base from opening.
Slide the red upper release rod on the back of the cyclone up towards the top of the cyclone pack and try the release button again.
By sliding down the lower section of the red release rod, try to manually open the bin base.
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 966442-01
Replacement cyclone for your Dyson vacuum cleaner.
£49.00
Cyclone
Part no. 966442-01
Replacement cyclone for your Dyson vacuum cleaner.
£49.00
£49.00
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We need a little more information to help us solve your issue.
Please call our customer service team on 0800-298-0298
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With the machine unplugged, remove the Cleaner head.
Lay the machine on its back.
Locate the red clip underneath the Cleaner head.
Slide the clip towards the ball and firmly pull the Cleaner head off.
Open the soleplate by undoing the two red release catches.
Using scissors, carefuly cut away any hairs and fibres from the Brush bar.
Check the Cleaner head inlet and the corresponding opening on the machine for blockages and remove as necessary.
Undo the purple filter cap in the centre of the ball shell.
Remove the Ball shell to gain better access to the Internal hose.
Pull the red collar away from the machine and check the hose for blockages.
Reassemble and test the machine.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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Where were the sparks or smoke seen?
Do not plug in or attempt to use the machine until it has been inspected by one of our engineers.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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What problem are you having with the reclining mechanism?
With the machine unplugged, remove the Wand from the back of the machine (this is for a later check).
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Check the lower duct (where the Cleaner head fits on the machine) for blockages and remove as necessary.
Turn the machine over and unclip the internal hose from between the two halves of the ball.
Check the internal hose for blockages and remove as necessary (it should be possible to see through to the lower duct).
Remove the main hose from the machine by pressing the red release catch (the catch is not part of the hose and remains on the machine).
Check the opening where the hose was fitted for blockages (in particular any pens or pencils etc.) and remove as necessary.
Re-assemble and test the machine.
With the machine unplugged, remove the Wand from the back of the machine (this is for a later check).
Lay the machine on the floor, bin side down and remove the Cleaner head by pressing the red release catch.
Check the lower duct (where the Cleaner head fits on the machine) for blockages and remove as necessary.
Turn the machine over and unclip the internal hose from between the two halves of the ball.
Check the internal hose for blockages and remove as necessary (it should be possible to see through to the lower duct).
Please select the next step
Remove the main hose from the machine by pressing the red release catch (the catch is not part of the hose and remains on the machine).
Check the duct where the hose was fitted for blockages (in particular any pens or pencils etc.) and remove as necessary.
Reassemble and test the machine.
The vacuum needs to be pushed slightly beyond vertical for the stabilisers to click into the correct position.
What problem have you experienced with the Wand?
The Wand and handle can be released back into the machine by pressing the red release button near the ON/OFF button at the same time as the red button on the hose cuff.
Once the Wand is un-jammed, there is no need to use the hose cuff button when lowering the Wand.
The handle needs to be pulled up before the Wand (with the red top) can be clipped on.
Please ensure the handle is pulled up and locked into place before trying to fit the Wand on again.
Are any parts of the Wand, hose, handle or main duct damaged?
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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The handle is made from a new mix of materials that ensure the DC50's weight is kept to a minimum without compromising its durability.
These materials are designed to flex slightly to absorb the stresses caused while the machine is use and is perfectly normal.
The handle may wobble slightly if the top cable wind has lifted up with the Wand handle. Please push the top of the cable winder down so that it is level with the on off switch.
You might need a replacement part.
It looks like the Handle is not working. You can solve this by ordering a new one below.
Handle
Part no. 965076-01
Replacement handle for your Dyson vacuum cleaner.
£14.50
Handle
Part no. 965076-01
Replacement handle for your Dyson vacuum cleaner.
£14.50
£14.50
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You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 965070-01
Replacement bin for your Dyson vacuum cleaner.
£22.00
Bin
Part no. 965070-01
Replacement bin for your Dyson vacuum cleaner.
£22.00
£22.00
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2/5 Average
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4/5 Very Good
5/5 Excellent
You might need a replacement part.
It looks like the Cleaner head is not working. You can solve this by ordering a new one below.
Cleaner head
Part no. 966441-01
Replacement cleaner head for your Dyson vacuum cleaner.
£65.00
Cleaner head
Part no. 966441-01
Replacement cleaner head for your Dyson vacuum cleaner.
£65.00
£65.00
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5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
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You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 966442-01
Replacement cyclone for your Dyson vacuum cleaner.
£49.00
Cyclone
Part no. 966442-01
Replacement cyclone for your Dyson vacuum cleaner.
£49.00
£49.00
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This issue can be resolved by ordering a replacement hose.
You might need a replacement part.
It looks like the Hose is not working. You can solve this by ordering a new one below.
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
Hose
Part no. 965077-02
Replacement hose for your Dyson vacuum cleaner.
£27.50
£27.50
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
You might need a replacement part.
It looks like the Post filter is not working. You can solve this by ordering a new one below.
Post filter
Part no. 965080-02
Replacement post filter for your Dyson vacuum cleaner.
£27.50
Post filter
Part no. 965080-02
Replacement post filter for your Dyson vacuum cleaner.
£27.50
£27.50
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 0800-298-0298
1/5 Poor
2/5 Average
3/5 Good
4/5 Very Good
5/5 Excellent
You might need a replacement part.
It looks like the Stair tool is not working. You can solve this by ordering a new one below.
Stair tool
Part no. 965082-01
Replacement stair tool for your Dyson vacuum cleaner.
£3.00
Stair tool
Part no. 965082-01
Replacement stair tool for your Dyson vacuum cleaner.
£3.00
£3.00
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5/5 Excellent
You might need a replacement part.
It looks like the Wand is not working. You can solve this by ordering a new one below.
Wand
Part no. 965083-01
Replacement wand for your Dyson vacuum cleaner.
£19.00
Wand
Part no. 965083-01
Replacement wand for your Dyson vacuum cleaner.
£19.00
£19.00
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Attach the Cleaner head.
Lay the machine on its back and fit the Cleaner head onto the connections.
Push firmly until the cleaner head clicks into place and the red latch engages.
With the machine upright, push the Wand and handle assembly into the top of the hose until it 'clicks'.
Press the red Wand release button and push the Wand fully into the hose.
Place the Wand and handle into the grooves on the top of the duct.
Press the red handle release button and push the Wand and handle assembly down fully.
With the bin and cyclone removed, slide the tool holder onto the back of the machine, just above the ball.
Press the tool holder on with your thumbs, while holding the front of the machine with your fingers. The fitting is tight, so use a constant, firm pressure.
Refit the cyclone, clear bin and attach the tools.
NB: The tool holder is not designed to be removed once fitted.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
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The Brush bar will begin to turn automatically when the machine is reclined.
Press the grey button beside the ON/OFF switch to turn the brushes off.
Keep the Brush bar on for cleaning carpets.
Turn the Brush bar off for use on tassled rugs or delicate surfaces.