Let's get your machine working.
Dyson V7 Trigger vacuum-
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Washing the filter
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ADVICE
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More help required
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Washing the filters
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Washing the filters - step by step
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Charging the battery
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How to empty the bin
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Clean the bin and cyclone
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Troubleshooting
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Power or electrical issue
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Machine cutting out
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UNRESOLVED
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Machine is pulsating
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Pick up issues
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ADVICE
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Check the bin
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Clear blocked filter
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Wash the filter - step by step
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UNRESOLVED
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Machine is pulsating
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Check the filter
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UNRESOLVED
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Clear blocked filter
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Filter has been washed, machine is still pulsating
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UNRESOLVED
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Wash the filter - step by step
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Machine will not turn on
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Solid blue light
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UNRESOLVED
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No light
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Solid blue light
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ORDER
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UNRESOLVED
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Flashing red light
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UNRESOLVED
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UNRESOLVED
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UNRESOLVED
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Machine run time
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Unusual noise
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Grating or rattle
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Grating or rattle
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ORDER
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UNRESOLVED
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Check the floor tool
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ORDER
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High pitched whistle
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ADVICE
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Mini motorised head
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Pick up issues
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Unusual smell
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UNRESOLVED
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Damp or musty smell
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Filter
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Washing the filter - step by step
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Damp or musty smell still present
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Damp or musty smell
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Damp or musty smell
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UNRESOLVED
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Damp or musty smell still present
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Part broken
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ORDER
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ORDER
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ORDER
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ORDER
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Main body
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UNRESOLVED
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ORDER
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Pick up issues
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Visible issue
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The bin inlet flap is jamming
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ORDER
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A part is difficult to remove
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Battery
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The cyclone and bin
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Mini motorised head
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Part broken
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ORDER
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ORDER
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ORDER
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ORDER
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ORDER
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ORDER
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ORDER
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REPAIR
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ORDER
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ORDER
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Machine run time
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Where is the serial number located?
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Getting started
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Getting started - step by step
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User guide
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Main body is not working. You can solve this by ordering a new one below.
Main body
Part no. 968677-01
Replacement main body for your Dyson vacuum cleaner.
£37.50
Main body
Part no. 968677-01
Replacement main body for your Dyson vacuum cleaner.
£37.50
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
£39.00
How to install this part
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Replacement charger for your Dyson vacuum cleaner.
£45.00
Charger
Part no. 967813-01
Replacement charger for your Dyson vacuum cleaner.
£45.00
£45.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
£39.00
How to install this part
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
Bin
Part no. 967699-01
Replacement bin for your Dyson vacuum cleaner.
£39.00
£39.00
How to install this part
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 967813-01
Replacement charger for your Dyson vacuum cleaner.
£45.00
Charger
Part no. 967813-01
Replacement charger for your Dyson vacuum cleaner.
£45.00
£45.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Cyclone is not working. You can solve this by ordering a new one below.
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
£45.00
Cyclone
Part no. 967698-17
Replacement cyclone for your Dyson vacuum cleaner.
£45.00
£45.00
How to install this part
You might need a replacement part.
It looks like the Main body is not working. You can solve this by ordering a new one below.
Main body
Part no. 968677-01
Replacement main body for your Dyson vacuum cleaner.
£37.50
Main body
Part no. 968677-01
Replacement main body for your Dyson vacuum cleaner.
£37.50
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Pre-filter is not working. You can solve this by ordering a new one below.
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
£15.00
Pre-filter
Part no. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
£15.00
£15.00