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Dyson Supersonic™ hair dryer (Iron/Fuchsia) with display standLet's get your machine working.
Dyson Supersonic™ hair dryer (Iron/Fuchsia) with display stand-
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Maintaining your Dyson Supersonic™
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How to clean the appliance
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More help required
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There is a problem with my machine
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How to clean the filter
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Noise
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Airflow louder than usual
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Issue resolved
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Cleaning your filter - step by step
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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No power
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Whistling sound
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Whistling sound
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Issue not resolved, please speak to our Customer Support Team
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Single attachment
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Check the filter
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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Overheating
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Performance
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Airflow control
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Clean the filter
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Reset
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Temperature
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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Lights
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Clean the filter
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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The cable is hot
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Check the machine
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Hot cable
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Clean the filter
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Cleaning your filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Intermittent power
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Intermittent power
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Will not switch off
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How to locate the serial number
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Unusual smell
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Dusty
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Issue not resolved, please speak to our Customer Support Team
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Burning smell
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Check the filter
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Reset
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not magnetise onto the stand
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson hair clips
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Download the user manual
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No further help required
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Using your machine abroad
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How to attach the accessories
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Pacemaker queries
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Serial number location
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Issue resolved
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Styling tips
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Regular filter maintenance
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Cleaning your filter - step by step
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Replacing the filter
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Diffuser
Part no. 967702-02
Diffuser
Part no. 967702-02
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Diffuser
Part no. 967702-02
Disperses air evenly around your ringlets, helping to reduce frizz.
Out of stock.
£40.00
Flyaway attachment
Part no. 971618-01
Flyaway attachment
Part no. 971618-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Flyaway attachment
Part no. 971618-01
Our latest technology hides flyaways in one pass. For a smooth, shiny finish.
Out of stock.
£30.00
Gentle air attachment
Part no. 969749-03
Gentle air attachment
Part no. 969749-03
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Gentle air attachment
Part no. 969749-03
Fast yet gentle styling for fine hair and sensitive scalps.
£30.00
Smoothing nozzle
Part no. 967703-02
Smoothing nozzle
Part no. 967703-02
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Smoothing nozzle
Part no. 967703-02
Dry and style your hair simultaneously with gentle, low-speed airflow.
£30.00
Styling concentrator
Part no. 967701-02
Styling concentrator
Part no. 967701-02
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Styling concentrator
Part no. 967701-02
Style your hair one section at a time with precise, controlled airflow.
Out of stock.
£30.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Non-slip heat mat
Part no. 967712-01
Non-slip heat mat
Part no. 967712-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
Out of stock.
£3.50
Supersonic™ Presentation Case (Platinum) – First Generation
Part no. 968683-04
Supersonic™ Presentation Case (Platinum) – First Generation
Part no. 968683-04
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Supersonic™ Presentation Case (Platinum) – First Generation
Part no. 968683-04
Neatly stores your Dyson Supersonicᵀᴹ hair dryer and your favourite styling attachment.
Cushioned with soft fabric to protect from dents and scratches. Secured by a magnetic clasp for easy access.
£60.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Storage hanger
Part no. 967714-01
Storage hanger
Part no. 967714-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
£3.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Gentle air attachment
Part no. 969749-03
Gentle air attachment
Part no. 969749-03
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Gentle air attachment
Part no. 969749-03
Fast yet gentle styling for fine hair and sensitive scalps.
£30.00
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.