Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Dyson Lightcycle™ floor light (White/Silver)

Let's get your machine working.

See all steps

Please select the appropriate option

Downloading the Dyson Link app

Ensure your mobile device has an internet connection.

Download the latest version of the Dyson Link app from your device's app store or marketplace. The Dyson Link App is available on the Apple App Store for iOS devices and the Google Play store for Android devices.

NB: You will be unable to download the app if you are not running a compatible version of your phone/tablet's operating system. iOS 6 or later is required for iOS devices and Android 4.0 or later for Android devices.

Please select the appropriate option

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

We need a little more information to help us solve your issue.

Please call our customer service team on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Ensure both Bluetooth and WiFi are enabled before following the steps.

Open the Dyson Link app.

Click the 'Add machine' button on your Dyson Link app.

Select your light on the next screen.

Hold your device directly above the light.

Press the flashing button to pair your light with your device.

Your light will now be connected with your device.

Set-up

Choose the room the light will be in.

You can add a custom room by selecting edit on the option at the bottom of the list.

Press 'select' to confirm your room, this will return you to the previous screen. Press 'confirm' to continue set-up.

Enter your purchase date for your Dyson guarantee and press next to continue.

Auto-update your light's software

We recommend to keep auto-update enabled to improve your light's performance, however you can disable auto-update here if you wish.

Has the light connected to your device?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Click the 'Add machine' button on your Dyson Link app.

Allow the Dyson Link app to scan for Dyson machines, a spinner will appear.

The Dyson Link app will show your Dyson light on the following screen.

Has the app found the light?

Select 'Lighting' in the Dyson Link app.

Switch the light on.

Enable Bluetooth

To turn your Bluetooth on, open your phone's settings and select the Bluetooth option, making sure it is activated.

The Dyson Link app will re-scan for the Dyson light.

Bluetooth issues

Please press and hold the middle button on your light for 5 seconds.

Please keep your device close to your light as this will assist the connection process.

Has the Dyson Link app found the light?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

We need a little more information to help us solve your issue.

Please call our customer service team on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Unable to pair

You can enter a code manually to identify your light instead.

Please locate your light's 8-digit code located underneath the base of your light.

Enter your 8-digit code and press submit.

Has the light connected to your device?

Please note, there is no indication on the light to show if the Bluetooth is on/off.

Enable Bluetooth

To turn your Bluetooth on, open your phone's settings and select the Bluetooth option, making sure it is activated.

The Dyson Link app will re-scan for the Dyson light.

Is your Bluetooth working correctly?

Open the Dyson Link app.

Click the 'Add machine' button, the Dyson Link app will search for your light.

Select your light on the next screen.

Hold your device directly above the light.

Press the flashing button to pair your light with your device.

Your light will now be connected with your device. Follow the 'Complete set-up' route next.

Set-up

Choose the room the light will be in.

You can add a custom room by selecting edit on the option at the bottom of the list.

Press 'select' to confirm your room, this will return you to the previous screen. Press 'confirm' to continue set-up.

Enter your purchase date for your Dyson guarantee and press next to continue.

Auto-update your light's software

We recommend to keep auto-update enabled to improve your light's performance, however you can disable auto-update here if you wish.

Is there anything else we can help with?

Please select the appropriate option

Press the ambient light sensor button on your light.

The light will automatically adjust depending on your environment.

Using the Dyson Link app you can switch the ambient light sensor on/off.

Is there anything else we can help with?

We need a little more information to help us solve your issue.

Please call our customer service team on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Please follow the steps in the video.

Using the Allen key and screw provided, attach the vertical assembly to the base.

Carefully lay the cord through the indicated groove ensuring it does not become twisted. Plug the power cord into the base of the light.

Slide the roller bearing and insert horizontal arm, ensure the magnetic connector sits between the two roller bearings.

Ensure the two halves of the magnetic connector have made contact.

Remove the transit tape from the light.

Adjust the light as needed.

Is there anything else we can help with?

Please press and hold the middle button on your light for 5 seconds.

Is there anything else we can help with?

Swipe to change the intensity of the light.

Tap to change quickly between intensity levels.

Is there anything else we can help with?

Regular maintenance is not necessary, but the light can be cleaned when needed.

Remove the arm of the light from the stand.

Turn the arm of the light over so the light is facing the ceiling.

Wipe the light with a lint-free dry cloth.

WARNING: Avoid using chemicals when cleaning the light.

Has cleaning the light solved the problem?

Swipe to change the colour temperature of the light from warm through to cool.

Tap to change quickly between colour temperatures.

Is there anything else we can help with?

With your device connected to the light, press the Daylight mode button.

A LED will illuminate when Daylight mode is activated.

Is there anything else we can help with?

Press the Movement sensor button on the light.

The light will dim/brighten as you approach/leave the light area.

Using the Dyson Link app you can switch the movement sensor on/off.

Is there anything else we can help with?

Set the internal clock of the light by pressing the button closest to the head of the light down for three seconds until the button LED is lit amber.

The button must be pressed at 12 noon daily, this will initiate Pseudo-Daylight mode.

Is there anything else we can help with?

The LED head can be positioned directionally in 3 axes.

Only use the heat sink arm to reposition.

Is there anything else we can help with?

User guide

Please see the attached user guide above.

Is there anything else we can help with?

The USB-C port can be used to charge devices such as phones and tablets. It has a 5V and 1.5amp charge current which should support many devices, but may not be suitable for larger devices such as laptops. Always check the specific charging requirements for your device.

Is there anything else we can help with?

Launch the app on your mobile device. If you already have a Dyson account, select 'Log in'.

Select your region.

Enter your email address and password.

Or if you are new, select 'Register' to create an account and complete all fields. We recommend you choose to accept notifications and updates from the app.

Not sure you have an account?

This is the account you set up to purchase your machine on the Dyson website.

We recommend you allow the Dyson Link app to make automatic updates and accept notifications.

Have you successfully set up the app?

Before proceeding with further checks, please ensure your device (e.g. iPhone or android) has a stable internet connection.

Download the latest version of the Dyson Link app from your device's app store or marketplace. The Dyson Link app is available on the Apple App Store for iOS devices, and the Google Play store for Android devices.

The Dyson Link app is compatible with Apple iPhone, Apple iPad, Apple iPod touch and Android mobile phones only. It has not been designed for use on Android tablets.

NB: You will be unable to download the app if you are not running a compatible version of your phone's operating system. Please ensure you have sufficient space on your device for the app.

Have you now successfully set up the app?

We need a little more information to help us solve your issue.

Please call our customer service team on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Password reset

Follow the process below if you wish to change your password, or you have forgotten your password.

Enter the registered email address and select 'Continue'.

Use the 'forgotten password' link on the sign in page.

A link is sent to your registered email address.

Sign in using your new password

If you receive 'incorrect email address or password' message retry the process.

Has resetting the password resolved the problem?

We need a little more information to help us solve your issue.

Please call our customer service team on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Creating your profile

The Dyson Link app helps you optimise light for your task, location and time of day. Once you've connected the Dyson Lightcycle™ task light via Bluetooth, follow simple prompts to create a more personalised light experience.

Daylight mode

Tracks the daylight where you live, adjusting colour temperature and brightness in relation to natural daylight. So it's the optimal mode to support your body clock.

Relax mode

Relax mode provides a warm, relaxing colour temperature (2900 Kelvin) with low intensity which is still bright enough for reading.

Study mode

Exceeds industry-recommended light levels for studying1, while tracking the colour temperature of your local daylight (from 3600-5200 Kelvin). So you study under the right type of light for the time of day.

  • Illuminating Engineering Society (IES) The Lighting Handbook, Tenth Edition: Reference and Application, Publisher: Illuminating Engineering; 10 edition (July 30, 2011).

Precision mode

Helps improve visual acuity1 by emitting a pool of high-intensity light with a cooler (4600 Kelvin) colour temperature. The light achieves a CRI over 90Ra, displaying colours very close to daylight.

  1. Illuminating Engineering Society (IES) The Lighting Handbook, Tenth Edition: Reference and Application, Publisher: Illuminating Engineering; 10 edition (July 30, 2011).

Boost mode

For tasks that require maximum concentration, Boost mode provides an extra 400 Lux and 2000 Kelvin for bursts of 20 minutes, before slowly fading back to your previous settings.

Away mode

Once active, your light will turn on and off at random intervals between 4pm and 11pm. You can use this while you're away from home, to imitate human presence.

Wake-up mode

You can set your light to brighten gradually, to create a more natural wake-up environment.

Sleep mode

In sleep mode, your light will default to warmer, softer settings and the movement sensor will be deactivated. You can select when to activate and deactivate this in your light’s schedule.

Age adjust

Light requirements change as a person ages. You can add a birth year for the main intended user, and the brightness of Study mode and Relax mode will automatically adjust.

Is there anything else we can help with?

Please select the appropriate option

The light must be used with bare hands.

Before following the steps, press the power button with a firm touch for 1 second.

Is this the first time the machine is being used?

Open the Dyson Link app

Press the power button on the app.

Can the light be turned on using the Dyson Link app?

Press the power button on the light.

Can the light be turned on using the machine?

Open the Dyson Link app.

Click the 'Add machine' button, the Dyson Link app will search for your light.

Select your light on the next screen.

Hold your device directly above the light.

Press the flashing button to pair your light with your device.

Your light will now be connected with your device.

Has the light connected to your device?

Press the power button on the light.

Can the light be turned on using the machine?

Is the power cord or plug damaged?

Check other household appliances.

Check the light in another socket.

Has checking the electrics resolved the problem?

Carefully turn the light on its side.

Ensure the power cord is plugged into the centre of the base.

Carefully lay the cord through the indicated groove ensuring it does not become twisted.

Place the light upright ensuring cord remains in the slot.

Ensure the light is plugged into a wall socket and switched on.

Has this resolved the problem?

Adjust the brightness slider on the arm of the light.

Adjust the brightness slider in the Dyson Link app.

Has checking the brightness slider resolved the problem?

Unplug the light and leave for 1 minute.

Plug the light in and switch on.

Has leaving the power off resolved the problem?

Switch the light off. Ensure that the power cable is firmly in the power pack and base of the light.

Remove the arm from the light.

Check the underside of the arm for damage to the power cable inside the horizontal arm.

Reattach the arm, ensuring that the magnetic connector locks into place and is sat inbetween the two roller bearings.

Switch the light on.

Has reassembling the machine resolved the problem?

Remove the arm from the light.

Check the underside of the arm for damage to the power cable inside the horizontal arm.

Slide the roller bearing back, reattach the arm ensuring the arm is sat level and the roller is engaged fully.

Has checking the carriage plates resolved the problem?

Unplug the light and leave for 1 minute.

Plug the light in and switch on.

Adjust the colour temperature slider on the machine.

Has adjusting the colour temperature on the machine solved the problem?

Adjust the colour temperature slider on the Dyson Link app.

Has adjusting the colour temperature on the app solved the problem?

Test another function on the light.

Do other functions work on the light?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Remove the arm from the light.

Check the underside of the arm for damage to the power cable inside the horizontal arm.

Slide the roller bearing back, reattach the arm ensuring the arm is sat level and the roller is engaged fully.

Has reassembling the arm resolved the problem?

Unplug the light and leave for 1 minute.

Plug the light in and switch on.

Adjust the intensity slider on the machine.

Has adjusting the intensity on the machine solved the issue?

Adjust the intensity slider on the Dyson Link app.

Has adjusting the intensity on the Dyson Link app solved the problem?

Press the Movement sensor button on the light.

The light will dim/brighten as you approach/leave the light area.

Has pressing the button on the light resolved the problem?

Using the Dyson Link app you can switch the movement sensor on/off.

Has checking the movement sensor on the Dyson Link app solved the issue?

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 0800-298-0298

How would you rate our online support?

1/5 Poor

2/5 Average

3/5 Good

4/5 Very Good

5/5 Excellent