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Dyson Cool™ AM08 pedestal fan (White/Silver)

Let's get your machine working.

See all steps

Please select the appropriate option

Cleaning required

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush.

WARNING: Do not use polish or detergent on any part of the machine.

Is there anything else we can help with?

Please select the appropriate option

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Refit the loop amplifier

Remove loop amplifier and refit it ensuring that there is no uneven gap between the Loop and the Main body.

How to remove the loop amplifier from the Dyson AM08 fan.

Has refitting the loop amplifier resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Test the remote control

Ensure correct button on remote is being pressed.

The airflow control button on the remote for the Dyson AM08 fan.

Does the airspeed change?

Check remote control buttons

On/Off

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off

The oscillation button on the remote for the Dyson AM08 fan.

Airflow

The airflow control button on the remote for the Dyson AM08 fan.

Sleep timer

The sleep timer button on the remote for the Dyson AM08 fan.

Do the other buttons on the remote work?

Replace the battery

Replace the battery with type CR 2032.

Has changing the battery resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Test the Main body controls

Press and hold the button on the Main body.

How to turn on the Dyson AM08 fan.

Does the airspeed change using the controls on the machine?

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 965824-01

Replacement remote control for your Dyson fan.

£19.00

Remote control

Remote control

Part no. 965824-01

Replacement remote control for your Dyson fan.

£19.00

£19.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

IEC 60879 Performance and construction of electric and circulating fans and regulators states that the distance over which a fans airflow is felt should exceed three times its width. Dyson AM06/7/8 far surpasses this requirement.

Test airspeed

Turn the airflow control to maximum.

The paper test for the Dyson AM08 fan.

Hold a sheet of newspaper approximately 1.5 meters (4.5') away from the product.

The paper should lift beyond 45 degrees.

Does the newspaper lift beyond 45 degrees?

Check and clean machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier

Clean with a dry or damp cloth.

Ensure that the narrow opening is free of obstructions.

Main body

Clean the shroud with a dry cloth.

Use a soft brush to clear any blockages from the holes.

How to dust your Dyson AM08 fan.

Has cleaning the machine resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Please select the appropriate option

Do not plug in or attempt to use the machine if the power cord is damaged.

Check the electrics

Check that the household electrics are on.

The Dyson AM08 fan being unplugged from the wall.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Has this resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Test the machine

This may have been caused by an interruption in the electricity.

Unplug the machine and leave it for 10 seconds.

The Dyson AM08 fan being unplugged from the wall.

Plug in and test the machine.

How to turn on the Dyson AM08 fan.

Has this resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

What sort of smell?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Check and clean machine

The following areas should be checked and cleaned to maintain the machine's performance.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth.

Shroud - clean with a dry cloth or soft brush.

How to dust your Dyson AM08 fan.

Do not use polish or detergent on any part of the machine.

Is there anything else we can help with?

You might need a replacement part.

It looks like the Loop amplifier is not working. You can solve this by ordering a new one below.

Loop amplifier

Part no. 919565-02

Replacement loop amplifier for your Dyson fan.

£60.00

Loop amplifier

Loop amplifier

Part no. 919565-02

Replacement loop amplifier for your Dyson fan.

£60.00

£60.00

You might need a replacement part.

It looks like the Base is not working. You can solve this by ordering a new one below.

Base

Part no. 964308-01

Replacement base for your Dyson fan.

£49.00

Base

Base

Part no. 964308-01

Replacement base for your Dyson fan.

£49.00

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

You might need a replacement part.

It looks like the Remote control is not working. You can solve this by ordering a new one below.

Remote control

Part no. 965824-01

Replacement remote control for your Dyson fan.

£19.00

Remote control

Remote control

Part no. 965824-01

Replacement remote control for your Dyson fan.

£19.00

£19.00

You might need a replacement part.

It looks like the Telescopic stand is not working. You can solve this by ordering a new one below.

Telescopic stand

Part no. 919935-01

Replacement telescopic stand for your Dyson fan.

£49.00

Telescopic stand

Telescopic stand

Part no. 919935-01

Replacement telescopic stand for your Dyson fan.

£49.00

£49.00

Error code

If your machine displays an error code please turn the power off and unplug the machine for 60 seconds.

The LED display on the Dyson AM08 fan showing "F2".

Please repeat this process up to 3 times if your machine displays an F4 error.

Plug the machine back in and retest.

How to turn on the Dyson AM08 fan.

Has turning the fan on and off resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Fit the base

Align the arrows.

How to fit the base on a Dyson AM08 fan.

Twist the Main body of the machine clockwise until it clicks and locks.

How to fit the loop amplifier on the Dyson AM08 fan.

Fit the loop amplifier

Lower the loop amplifier onto the base, aligning the arrows.

The loop amplifier clicked into place on top of the extension pole on the Dyson AM08 fan.

Once aligned, turn the loop amplifier clockwise to lock.

Is the loop now attached?

Check for obstructions

Remove the loop amplifier from the telescope stand.

WARNING: Do not stand on the base.

How to remove the loop amplifier from the Dyson AM08 fan.

Check the opening on the base of the loop for blockages.

Hold the Main body firmly and twist the telescope stand assembly anti-clockwise to unlock.

The extended pole being twisted anti-clockwise out of the Dyson AM08 fan.

Check the telescope stand assembly for damage or obstructions.

Visible check on the loop amplifier and inside the extending pole on the Dyson AM08 fan.

Check the seal is fitted and seated correctly.

Checking the rubber seal around the top of the main body of the Dyson AM08 fan.

Try to fit the loop again.

Has clearing away any obstructions resolved the problem?

Check loop amplifier

Check for damage on the loop amplifier.

Dyson AM08 fan loop amplifier.

Are there any signs of damage on the loop amplifier?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Does the machine have power?

We need a little more information to help us solve your issue.

Please contact our customer service team via live chat or email askdyson@dyson.co.uk

Check fan feet

The blue tape used during transit should be removed before use.

Ensure all the feet are attached to the base of the machine.

The base of the Dyson AM08 fan upside down.

Place the fan on a flat, non-slip surface.

Has this resolved the problem?

Check the remote

Ensure correct button on remote is being pressed.

ON/OFF.

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off.

The oscillation button on the remote for the Dyson AM08 fan.

Point the remote directly at the front of the machine while pressing the button.

Has checking the remote resolved the problem?

Replace the battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.

Has changing the battery resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Check the remote

Ensure correct button on remote is being pressed.

On/Off

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off.

The oscillation button on the remote for the Dyson AM08 fan.

Point the remote directly at the front of the machine while pressing the button.

Has checking the remote resolved the problem?

Test the remote

On/Off

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off

The oscillation button on the remote for the Dyson AM08 fan.

Airflow

The airflow control button on the remote for the Dyson AM08 fan.

Sleep timer

The sleep timer button on the remote for the Dyson AM08 fan.

Do the other functions on the remote work?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Replace the battery

Replace the battery with type CR 2032.

Please follow the steps in the video.

Has changing the battery resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Test the machine controls

Try the controls on the machine.

How to turn on the Dyson AM08 fan.

Press the button to turn the machine on or off.

Hold the button to change the airflow.

Do the controls on the machine itself work?

Test the remote control

Ensure correct button on remote is being pressed.

On/Off

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off

The oscillation button on the remote for the Dyson AM08 fan.

Airflow

The airflow control button on the remote for the Dyson AM08 fan.

Sleep timer

The sleep timer button on the remote for the Dyson AM08 fan.

Point the remote directly at the front of the machine while pressing the button.

Has testing the remote resolved the problem?

Replace the remote battery

Replace the battery with type CR 2032.

Has changing the battery resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team via live chat or email askdyson@dyson.co.uk

Assemble the machine

Lower the Main body onto the base, aligning the arrows.

How to fit the base on a Dyson AM08 fan.

Turn the base clockwise until it clicks into place.

How to fit the loop amplifier on the Dyson AM08 fan.

Lower the loop amplifier onto the base, aligning the arrows.

The loop amplifier clicked into place on top of the extension pole on the Dyson AM08 fan.

Once aligned, turn the loop amplifier clockwise to lock.

The remote control can be magnetically attached to the top of the loop.

Is there anything else we can help you with?

Using controls on the machine

Press the Standby button on the appliance to turn ON/OFF.

How to turn on the Dyson AM08 fan.

Press and hold the Standby button on the appliance to adjust the airflow.

Airflow will increase to a maximum before decreasing.

The oscillation and timer functions cannot be operated without the remote control.

Is there anything else we can help you with?

Getting started

Please follow the steps in the video.

Is there anything else we can help you with?

Serial number

The serial number can be found on the base of the machine.

Where to locate the serial number on the Dyson AM08 fan.

Is there anything else we can help you with?

Using the remote control

Standby On/Off.

The power button on the remote for the Dyson AM08 fan

Oscillation On/Off

The oscillation button on the remote for the Dyson AM08 fan.

Airflow control

The airflow control button on the remote for the Dyson AM08 fan.

Sleep timer

The sleep timer button on the remote for the Dyson AM08 fan.

The oscillation and timer functions cannot be operated without the remote control.

Is there anything else we can help you with?

Important safety instructions

Please open the PDF for the user guide.

Is there anything else we can help you with?

Power

To operate, point the remote control toward the front of the base and press the standby ON/OFF button. Alternatively, press the standby ON/OFF button on the Main body.

The power button on the remote for the Dyson AM08 fan

Attach the remote control to the top of the machine with the buttons facing down.

Oscillation

Toggle oscillation on or off with the remote.

The oscillation button on the remote for the Dyson AM08 fan.

Airflow

Airflow can be set by the airflow buttons on the remote.

The airflow control button on the remote for the Dyson AM08 fan.

Airflow can also be set on the machine. Press and hold the power button to roll through settings 1 to 10.

Timer

To set the sleep timer, select the desired time. When the time reaches zero, the appliance will go into standby mode. To cancel, reduce the time until two dashes appear.

The sleep timer button on the remote for the Dyson AM08 fan.

Is there anything else we can help you with?

Replace the battery

Replace the battery with type CR 2032.

Is there anything else we can help you with?

How to replace the battery in the remote

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Is there anything else we can help you with?