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Dyson Corrale™ straightener (Purple/Black) Let's get your machine working.

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For the best performance, always fully charge your Dyson Corrale™ straightener between uses.

When your straightener needs charging, the battery icon on the OLED screen will flash and a prompt will sound.

When the battery is empty, the battery icon will flash and a prompt will sound five seconds before your straightener turns off.

The battery charging LED is located on the lower part of the Dyson Corrale™ straightener. The LED will be amber while charging and turn green when fully charged.

Charge your Dyson Corrale™ straightener on the dock or directly with the Magnetic 360° charging cable.

If your straightener is turned off, a prompt will sound when you connect to the Magnetic 360° charging cable.

Hybrid charge mode

You can use your straightener with the Magnetic 360° charging cable attached. This will extend the run time but you'll still need to fully charge between uses, as you will still be using battery power when styling.

We recommend that you fully charge your straightener before using in Hybrid mode.

Is there anything else we can help you with?

Please select the appropriate option

Too hot

Reset

Charger error

Call Dyson

Flight-ready

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

Turn the machine off.

Please try another socket.

Ensure the Magnetic 360° charging cable is free of debris.

Turn on and test the machine.

Has this resolved the problem?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

Please follow the steps in the video.

When the Flight-ready tag is removed, all controls will be disabled. If you try to use your straightener when flight-ready, an aeroplane icon will appear on the OLED screen.

If the aeroplane symbol doesn't appear on the OLED screen when the Flight-ready tag is removed, contact Dyson before travelling.

Reactivating your straightener

Insert the Flight-ready tag back into your straightener.

Is there anything else we can help you with?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Turn your straightener off and then back on again to reset.

Has this resolved the problem?

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

Turn your straightener off and leave to cool down.

This is expected if the ambient temperature is very hot or the machine is next to a heat source.

Has this resolved the problem?

Your straightener makes a range of sounds to prompt you to take an action, or to alert you. You can find out more about the sounds in our video guide.

Is there anything else we can help you with?

For the best performance, always fully charge your Dyson Corrale™ straightener between uses.

Slide the Lock button to open your straightener.

Press and hold the Power button until a battery icon appears on the OLED screen.

Press the Temperature (+/−) control buttons to select the temperature that suits your hair type and styling preference.

The Power button will pulse red as your straightener heats up.

Your straightener is ready to use when the Power button illuminates red, a prompt sounds and a tick icon appears on the OLED screen.

Has this resolved the problem?

Due to the nature of the flexing plates, you may experience some snagging with the Dyson Corrale™ straightener, this is common of all straighteners and not a fault with the machine.

Is there anything else we can help you with?

Too hot

Turn your straightener off and leave to cool down.

This is expected if the ambient temperature is very hot or the machine is next to a heat source.

Is there any visible damage?

This is normal and the machine is working as expected.

Is there anything else we can help you with?

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

For the best performance, always fully charge your Dyson Corrale™ straightener between uses.

Your Dyson Corrale™ straightener will provide up to 30 minutes of cord-free styling. However this will vary depending on heat setting and how the product is used.

Your Dyson Corrale fast charges during the first 40 minutes of being plugged in (up to ~95% of battery charge). For the remainder of the 30 minutes of charging the process slows to protect the battery from being over charged.

The greatest draw on the charge of the battery is during the heating up period; taking the heater plates from ambient/room temperature up to 210°C/410°F. Therefore, the largest drop in battery charge would be expected in the first few minutes of each use. After this, the drop in charge on the OLED will slow down as the battery only has to maintain the temperature of the plates.

If the product is fully charged for 70 minutes we would expect a 15-20% drop in charge around 5 minutes of use if the user is using the product at 210°C/410°F. However, if the product is only charged for 40 minutes we would expect there to be a 25-30% drop in charge around the 5 minutes mark for a product at 210°C/410°F. If the ambient temperature is below 20°C, this will put further pressure on the battery and the drop in charge may be greater.

If the temperature of the product is set to a lower heat setting, the drop in the battery charge on the OLED screen will be slower.

Hybrid charge mode

Connect to the Magnetic 360° charging cable to extend your run time.

The battery will continue to discharge when in Hybrid mode, but at a slower rate.

Store your Dyson Corrale™ straightener on the charging dock when not in use to maximise run time.

Styling guides

Go to www.dyson.com/mycorrale for styling tips and guides.

Is the machine working as expected?

To ensure your Dyson Corrale™ straightener cools down after use, we would always recommend manually turning off the machine using the power button.

If your Dyson Corrale™ straightener remains hot after 10 minutes of inactivity, please contact Dyson directly.

Has this resolved the problem?

Please select the appropriate option

Charge your Dyson Corrale™ straightener on the dock or directly with the Magnetic 360° charging cable.

If your straightener is turned off, a prompt will sound when you connect to the Magnetic 360° charging cable.

Has this resolved the problem?

Does anything appear on the screen?

Please select the appropriate option

Too hot

Reset

Charger error

Call Dyson

Flight-ready

Charge your Dyson Corrale™ straightener on the dock or directly with the Magnetic 360° charging cable.

If your straightener is turned off, a prompt will sound when you connect to the Magnetic 360° charging cable.

After a full charge, press the Power button to turn on your Dyson Corrale™ straightener.

Please note, a blank screen signifies there may be a battery issue with your Dyson Corrale™ straightener. This may be accompanied by a white fast flashing on/off button. Should this occur you must not fly with the product, please contact Dyson immediately.

Has this resolved the problem?

Please select the appropriate option

As with many electrical products, it is normal to hear a quiet buzzing noise from the Dyson Corrale™ straightener when the machine is plugged in.

The buzzing noise may appear louder as the machine is held close to your ear during use.

Is the machine working as expected?

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Your straightener makes a range of sounds to prompt you to take an action, or to alert you. You can find out more about the sounds in our video guide.

Is there anything else we can help you with?

Please select the appropriate option

Clean the machine

Turn off your Dyson Corrale™ straightener and leave to cool before cleaning.

Clean the flexing plates with a damp, lint-free cloth. Rub gently to remove any stubborn hair product residue.

Has the smell occurred with the first few uses?

Within the first few uses it is normal to expect a smell from any brand new appliance with a heater element (e.g. toaster/oven/kettle etc.)

The smell will fade with time and usage.

Is there anything else we can help you with?

The charging cable is connected magnetically and will come apart when force is applied. It should not detach without interaction, but may if knocked loose.

Has this resolved the problem?

Getting started

Insert the Flight-ready tag into your straightener. This will enable your straightener's controls.

If the Flight-ready tag has been removed, carefully re-insert the tether with a pair of tweezers.

If unable to re-insert the Flight-ready tag, cut the tether off. Take extra care not to lose the Flight-ready tag once the tether has been removed.

If the Flight-ready tag is damaged, lost or you are experiencing another issue relating to the Flight-ready tag, this can be resolved by ordering a replacement part below.

Has this resolved the problem?

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

Unlock your Dyson Corrale™ and close the plates together.

Do the tips of the plates touch?

This is normal and the machine is working as expected.

Is there anything else we can help you with?

Important

Please note, a white fast flashing on/off button signifies a battery issue. Should this occur you must not fly with the product, please contact Dyson immediately.

Battery light

The battery charging LED is located on the lower part of the Dyson Corrale™ straightener. The LED will be amber while charging and turn green when fully charged.

Reset the machine

Turn your straightener off and then back on again to reset.

Sleep mode

If your Dyson Corrale™ straightener is left unattended with the power on for longer than five minutes, the flexing plates will automatically switch off.

The Power button will flash red every 10 seconds during this time.

If you close your straightener without turning the power off, the Power button will flash every three seconds until you turn the power off. After five minutes, the machine will revert to the Sleep mode above.

Is there anything else we can help you with?

The Power button will pulse until the selected temperature has been reached as it heats up or cools down.

Is there anything else we can help you with?

The power button illuminates solid red when the selected temperature has been reached.

Is there anything else we can help you with?

Check the OLED screen for an alert.

Please select the next step

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298.

This issue can be resolved by arranging an exchange.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our team on 0800 298 0298.

You can select your preferred temperature units (Centigrade or Fahrenheit).

Press and hold the Power and Temperature (+) buttons to change between units.

When your preferred temperature unit shows on the OLED screen, release the buttons.

Is there anything else we can help you with?

Press the Temperature (+/−) control buttons to select the temperature that suits your hair type and styling preference.

Your straightener has three settings, to enable you to style at lower temperatures.

The temperature will appear on the OLED screen as it heats up or cools down and the Power button will pulse until the selected temperature has been reached.

Is there anything else we can help you with?

Your dock can be used as a charging dock or a stand to store your Dyson Corrale™ straightener.

Push the two parts of the charging dock together until they click securely in place.

Connect the Magnetic 360° charging cable to the base of the charging dock.

Once assembled, your charging dock can be disassembled by pulling the support arm out of the base.

Is there anything else we can help you with?

Please follow the steps in the video.

You can select your preferred temperature units (Centigrade or Fahrenheit).

Press and hold the Power and Temperature (+) buttons to change between units.

When your preferred temperature unit shows on the OLED screen, release the buttons.

Is there anything else we can help you with?

Please follow the steps in the video.

Before using your Dyson Corrale™ straightener for the first time, remove the Flight-ready tag from any packaging.

Insert the Flight-ready tag into your straightener.

Fully charge your straightener before first use.

For the best styling results, make sure your hair is dry and tangle-free.

Is there anything else we can help you with?

Please follow the steps in the video.

You can mute the prompt sounds during active use.

For your safety, you won't be able to mute the sounds for Sleep mode or alerts.

When the speaker icon is crossed through, the prompt sounds will be muted.

Press and hold the Power and Temperature (−) buttons to turn the prompt sounds off.

Repeat to turn the prompt sound back on.

Is there anything else we can help you with?

If your Dyson Corrale™ straightener is left unattended with the power on for longer than five minutes, the flexing plates will automatically switch off.

The Power button will flash red every 10 seconds during this time.

Press any button to reactivate your straightener.

The temperature will increase to the last setting used.

If your straightener is left unattended with the power on for a further five minutes, it will turn off completely.

Is there anything else we can help you with?

Styling guides

Go to www.dyson.com/mycorrale for styling tips and guides.

Is there anything else we can help you with?

Please note, if your Dyson Corrale was purchased in the UK, an audible alert will also sound if you close the straightener without turning the power off.

When turning on

Slide the Lock button to open your straightener.

Press and hold the Power button until a battery icon appears on the OLED screen.

Press the Temperature (+) button to select the temperature you want.

The Power button will pulse red as your straightener heats up.

Your straightener is ready to use when the Power button illuminates red, a prompt sounds and a tick icon appears on the OLED screen.

When turning off

Press and hold the Power button until the OLED screen turns off.

Close your straightener and slide the safety lock button to close.

If you close your straightener without turning the power off, the Power button will flash every three seconds until you turn the power off. After five minutes the flexing plates will automatically start to cool down. After a further five minutes, your straightener will turn off completely.

To turn off your straightener, unlock, press and hold the Power button until the OLED display turns off.

Is there anything else we can help you with?

User guide

Please open the PDF for the user guide.

Is there anything else we can help you with?

Please follow the steps in the video.

Turn off your Dyson Corrale™ straightener and leave to cool before cleaning.

Clean the flexing plates with a damp, lint-free cloth. Rub gently to remove any stubborn hair product residue.

Don't use chemicals or abrasive products as this may damage the surface of the flexing plates.

Is there anything else we can help you with?