Dyson 360 Heurist™ robot vacuum

Dyson Price Promise.

If within 7 days of purchase, you find the same model advertised at a lower price by Argos, Currys or John Lewis in the UK, we’ll refund the difference. 

Just contact our Customer Service team on 0800 298 0298.

• Product must be the exact same model as appears in a Dyson Demo store or on Dyson.co.uk and be in stock with a qualifying retailer.

• Proof of advertised price by a qualifying UK retailer is required.

• Qualifying retailers are: John Lewis, Currys and Argos.

• Promise does not apply if your purchase is part of a bundle or collection that can also be purchased individually at full price.

• Refunds will be processed by our Customer Service team within 5 working days.

Product advertised must be new and in its original packaging. Promise does not apply if the product is reconditioned, refurbished, used, damaged, returned, open box or a demonstrator product.

In addition and especially for Black Friday, from 12 October if the price of a product you purchase from Dyson.co.uk drops further before 2 December, we’ll refund the difference back to you. So you’re always guaranteed Dyson’s best price.

Free next-day delivery

On orders placed before 3pm seven days a week. (Location restrictions apply, please click here for details)

Scheduled delivery

Pick a day and time slot that suits you. Free options available.

Click and collect

We’ll deliver your machine to a pick-up location of your choice.

Spares, tools and accessories

Please note that spares, tools and accessories are dispatched separately and will be delivered within 3-5 days.

This is charged at £3 for orders under £35, or free for orders over £35.

Money back guarantee.

We offer a 35-day returns policy, in case you change your mind (on vacuums, hair care, lighting, purifiers, fans and heaters only).

-  You may cancel up to 35 days after receiving your machine.

-  Contact us on 0800 298 0298 or askdyson@dyson.co.uk to cancel.

See our returns policy for further details.

2-year or 5-year guarantee.

We don't stop caring about our machines once they're yours. We offer a guarantee on parts and labour.

5-year guarantee on:

-  Upright and cylinder vacuums.

2-year guarantee on:

-  Cordless vacuums;

-  Hair dryers;

-  Purifiers, fans and heaters.

Auto registration

Register your guarantee automatically when buying direct.

Spread the cost to suit your budget

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of either 0% p.a. or 14.9% p.a. depending on the product.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example

Using PayPal Credit, a £1,200 purchase split over 12 monthly payments:

-  At 0% p.a. would cost £100.00 per month.

-  At 14.9% p.a. would cost £107.73 per month.