Dyson Price Promise.

Our prices are checked and matched daily, so you can be confident you’re getting the best price by purchasing direct from Dyson. 

If, within 7 days of purchase, you find the same model advertised at a lower price by Argos, Currys or John Lewis in the UK, we’ll refund the difference.

Just contact our Customer Service team on 0800 298 0298.

- Product must be the exact same model as appears in a Dyson Demo store or on Dyson.co.uk and be in stock with a qualifying retailer.

- Proof of advertised price by a qualifying UK retailer is required.

- Qualifying retailers are: John Lewis, Currys and Argos.

- Promise does not apply if your purchase is part of a bundle or collection that can also be purchased individually at full price.

- Refunds will be processed by our Customer Service team within 5 working days.

Product advertised must be new and in its original packaging. Promise does not apply if the product is reconditioned, refurbished, used, damaged, returned, open box or a demonstrator product.

In addition and especially for Black Friday, from 20th November if the price of a product you purchase from Dyson.co.uk drops further before 3rd December, we’ll refund the difference back to you. So you’re always guaranteed Dyson’s best price.

Free next-day delivery*

On orders placed before 9pm seven days a week. (Location restrictions apply, please click here for details). Where products are available for immediate dispatch. Orders placed after 9pm will be delivered within 2 days.

Click and collect

We’ll deliver your product to a pick-up location of your choice.

Spares, tools and accessories

Please note that spares, tools and accessories are dispatched separately and will be delivered within 5-7 days.

This is charged at £3 for orders under £35, or free for orders over £35.

*Please note, next-day delivery is not available in Northern Ireland.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  Minimum order £199.

-  For more information please see Klarna FAQ page. 

PayPal Pay in 3

-  Apply at checkout and follow simple steps.

-  Minimum order £20.

-  For more information please see Paypal's FAQ page. 

Spread the cost with PayPal to suit your budget 

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of 0% p.a.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example:

Assumed Credit Limit £1200

Purchase rate 23.9% p.a. (variable)

Representative 23.9% APR (variable)

Subject to Status. Terms and Conditions apply. Dyson Limited is authorised and regulated by the Financial Conduct Authority to act as a credit broker. Dyson Limited is not a lender and operates as a credit broker exclusively for PayPal Credit. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Any machine purchases made online on dyson.co.uk or in store at a Dyson Demo Store or mall Demo Zone between 24 October and 24 December 2025 can be returned up until 31 January 2026. This extended returns policy does not apply to individual accessories and spare parts sold separately and not purchased together with a machine, for which our standard 35-day returns policy applies. If you purchased any additional accessories bespoke to your model together with your machine within the same order, you may also return these together with the machine and get a refund. If you are returning a machine purchase that included bundled or complimentary accessories, these must also be returned at the same time to qualify for the refund. 

For purchases of any Dyson products from third party retailers the seller’s returns policy applies. 
For purchases made from 25 December 2025 onwards, our normal returns policy will apply.

To return a Dyson.co.uk purchase for a full refund, you need to return the machine between 24/10/25 and 31/01/26. For purchases made at a Dyson Demo Store or Demo Zone, a return must be made within the same period. If you are shipping your return, you must hand it to the carrier on 31/01/26 at the latest to qualify for this promotion. Dyson will pay for return shipping.

To return your machine and any accessories purchased together with it, simply contact our customer service team on 0800 298 0298. 
 
The Dyson outlet's refurbished machines are final sale and are not eligible for returns. They are only eligible for warranty service. If your machine arrives damaged or you have received the wrong product, please contact us.

Intentional cosmetic decoration or modification that may impact a product’s resale, refurbishment, restoration, or usability will void the terms of your product’s warranty and the Dyson return policy.  

All other relevant terms of Dyson’s return policy apply.