Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Pure Cool purifier Dyson Pure Cool™ desk White/Silver

Getting started

Still from video

Setting up your machine

Using your machine

Still from video

LCD display

Still from video

Auto mode

Setting the oscillation angle
Set the oscillation angle of your purifying fan, from 45° to 350°.

Setting airflow speed
Choose from 10 different fan speed settings, as well as switching between front projection and diffused modes.

Night-time mode
Set Night-time mode for purified air on the quietest settings, with a dimmed screen.

Maintaining your machine

Still from video

Replacing the filters

Useful tips

Night mode
Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.

Store the remote
It attaches magnetically to the top of the machine, button-side down.

Control on the go
Set up and connect to your purifying fan with the Dyson Link app for iOS and Android. Then control and monitor it from your smartphone. 

The Dyson Link app requires Wi-Fi, and an app-enabled device with iOS 10 or Android 5.0 and above.

The Dyson guarantee

'How to' videos

To help you get the most from your machine. Quick and easy.

Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

Expert advice. 7 days a week.

Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

troubleshooting

Solve a problem

Our step-by-step tool helps you get your machine working again.

Frequently asked questions

Should I change the fan settings in different seasons?

Increasing airflow will create a cooling effect using purified air, so you may find it beneficial to change your purifying fan's speed settings as the temperature changes. For personal cooling in summer, use settings 4-10. In colder periods, enable diffused mode. It projects air through the back of the machine, to avoid unwanted cooling.

Does the LED display stay on throughout the night?

If you're concerned by the brightness of your purifying fan's LED display, consider enabling Night-time mode using your remote control or the Dyson Link app. During operation, a small moon icon indicates that your purifier is on, but the main display turns off after 10 seconds to help avoid sleep disturbance.

How do I know when my purifying fan is in auto mode?

If auto mode is enabled, AUTO will be illuminated on your purifying fan's LED display. When your machine is purifying the air, AUTO will be in white. When the air in the room is clean, it will turn green and your purifying fan will remain idle until pollutant levels rise.

How long should my purifying fan be turned on for?

Your purifying fan's auto mode is designed to manage the air quality in your home without you having to operate the machine – so it's only on when it needs to be. If you or someone in your home suffer from allergies or respiratory illnesses, we particularly recommend using your machine's auto mode.

Where should I place my purifying fan?

Your purifying fan is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.

Should I keep my windows open or closed?

Your purifying fan works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.