Dyson machines are engineered for continual high performance in normal domestic settings. If a Dyson machine is used in the way it's intended and it breaks down within the guarantee period, it's our responsibility to repair or replace it.

Parts
Includes batteries and select parts for the same length of time as your machine.

Repair
Our technology is built to last. But if something goes wrong, we'll arrange to collect your machine from you free of charge.

Replace
All of our repairs use genuine Dyson parts. If we can’t repair your machine, we’ll replace it for you.

Transfer
If you want to upgrade your vacuum, you can transfer your existing machine and guarantee to someone else.

If within 7 days of purchase, you find the same model advertised at a lower price by Argos, Currys or John Lewis in the UK, we’ll refund the difference. 

Just start a WhatsApp conversation or contact our Customer Service team on 0800 298 0298.

• Product must be the exact same model as appears in a Dyson Demo store or on Dyson.co.uk and be in stock with a qualifying retailer.
• Proof of advertised price by a qualifying UK retailer is required.
• Qualifying retailers are: John Lewis, Currys and Argos.
• Promise does not apply if your purchase is part of a bundle or collection that can also be purchased individually at full price.
• Refunds will be processed by our Customer Service team within 5 working days.

Product advertised must be new and in its original packaging. Promise does not apply if the product is reconditioned, refurbished, used, damaged, returned, open box or a demonstrator product...

Just start a WhatsApp conversation or contact our Customer Service team on 0800 298 0298.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  Minimum order £199.

-  For more information, please see Klarna FAQ page.

Spread the cost with PayPal to suit your budget 

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of 0% p.a.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example:

Assumed Credit Limit £1200

Purchase rate 21.9% p.a. (variable)

Representative 21.9% APR (variable)

Subject to Status. Terms and Conditions apply. Dyson Limited is authorised and regulated by the Financial Conduct Authority to act as a credit broker. Dyson Limited is not a lender and operates as a credit broker exclusively for PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L2449 Luxembourg.

Free next-day delivery

On orders placed before 9pm seven days a week. (Location restrictions apply, please click here for details)

Scheduled delivery

Pick a day and time slot that suits you. Free options available.

Click and collect
 

We’ll deliver your machine to a pick-up location of your choice.

Please note that spares, tools and accessories are dispatched separately and will be delivered within 10 days.