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Contact us

Expert customer service, 7 days a week

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Please be aware that due to high customer demand, we are currently experiencing longer than normal wait times. Please visit our support pages where you can also troubleshoot, find video content and user guides.

How to contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

  • Dyson's Digital Assistant

    You can ask Dyson's Digital Assistant common questions about your machine and our service. Open the Digital Assistant by clicking the yellow icon at the bottom left of the page.

  • Social media

    Our YouTube channel has how-to support videos and machine guides.

    Twitter: @askdyson

    YouTube: youtube.com/dyson

    Facebook: facebook.com/dyson

  • Phone

    0800 298 0298

    Our helpline is open:

    08:00 – 20:00 Monday to Friday 

    08:00 - 18:00 Saturday and Sunday

     

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

How can we help?

This is where you’ll find the support you need for your machine, from Dyson Experts.

  • Guides and manuals

    How to get the best from your Dyson machine.

    See all guides and manuals

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Spare parts and accessories

    Genuine Dyson parts to keep your machine running smoothly.

    Find spare parts and accessories

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Troubleshooting

    Our step-by-step tool helps you get your machine working again.

    Start troubleshooting

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.