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Contact us

Expert customer service, 7 days a week

Online support for your machine

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

  • Troubleshooting

    Our step-by-step tool helps you get your machine working again.

    Start troubleshooting

  • Spare parts and accessories

    Genuine Dyson parts to keep your machine running smoothly.

    Find spare parts and accessories

  • YouTube Support

    For how-to and support videos please visit:

  • WhatsApp

    Message with a live Dyson Expert on WhatsApp.

    Click here for directions to download the app.


  • Phone


    Our helpline hours:

    • 08:00 – 20:00 Monday to Friday 
    • 08:00 – 18:00 Saturday and Sunday
  • Dyson's Digital Assistant

    You can ask Dyson's Digital Assistant common questions about your machine and our service. You can also find helpful troubleshooting advice and get more information by clicking on the yellow icon in the bottom right corner of your screen at any time.

  • Delivery and returns

    View delivery and returns information.

    See our returns policy

    See delivery information

Support for business customers

If you are a business or professional customer, please use the details below for dedicated support.

  • Business customer support

    Call us at 0800-345-778

    Email us at

    Complete a form to hear back from our sales team
    Request a meeting

  • Professional hair care support

    Call us at 0800-298-0298

    Email us at

    Start a WhatsApp Conversation