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Contact us

Expert customer service, 7 days a week

  • Troubleshooting

    Our step-by-step tool helps you get your machine working again.

    Start troubleshooting

  • Spare parts and accessories

    Genuine Dyson parts to keep your machine running smoothly.

    Find spare parts and accessories

  • YouTube Support

    For how-to and support videos please visit:

  • Dyson's Digital Assistant

    You can ask Dyson's Digital Assistant common questions about your machine and our service. You can also find helpful troubleshooting advice and get more information by clicking on the purple icon in the bottom right corner of your screen at any time.

  • Dyson Community

    Connect with other Owners. Join the conversation.

    Visit the Dyson Community


  • YouTube and Social Media

    For customer service, how-to and support videos please visit:

  • Delivery and returns

    View delivery and returns information.

    See our returns policy

    See delivery information

  • Phone


    Our helpline hours:

    • 08:00 – 20:00 Monday to Friday 
    • 08:00 – 18:00 Saturday and Sunday


  • Business customer support

    Call us at 0800-345-7788

    Email us at

    Complete a form to hear back from our sales team
    Request a meeting

  • Professional hair care support

    Call us at 0800-345-7788

    Email us at