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You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Contact us

Expert customer service, 7 days a week

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Please be aware that due to a partial site closure and staff availability at our UK based call centre, we are currently experiencing longer than normal wait times. Please visit our support pages where you can also troubleshoot, find video content and user guides.

How to contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

Dyson's Digital Assistant

You can ask Dyson's Digital Assistant common questions about your machine and our service. Open the Digital Assistant by clicking the yellow icon at the bottom left of the page.

Social media

Our YouTube channel has how-to support videos and machine guides.

Twitter: @askdyson

YouTube: youtube.com/dyson

Facebook: facebook.com/dyson

Phone

0800 298 0298

Our UK based helpline is open:

8:00am - 8:00pm Monday to Friday

8:00am - 6:00pm Saturday and Sunday

Email

If you'd like to email us, we need to capture some key information first to help us complete your request. Please fill out our contact form and a Dyson Expert will be in touch as soon as possible.

 

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

Business customer support

Call us on 0800-345-7788

Email us at business@dyson.co.uk

Specifications and documents

Explore technical information, installation guides and specification resources

See resource library

How can we help?

This is where you’ll find the support you need for your machine, from Dyson Experts.

Guides and manuals

How to get the best from your Dyson machine.

See all guides and manuals

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Spare parts and accessories

Genuine Dyson parts to keep your machine running smoothly.

Find spare parts and accessories

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

Troubleshooting

Our step-by-step tool helps you get your machine working again.

Start troubleshooting

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.