Use our step-by-step tool to solve your machine's problem.
How to check for blockages
Dyson V8 cordless vacuums are engineered to make a pulsing sound to let you know if something is preventing airflow from passing through the machine. Follow our video guide to remove any obstructions from the machine.
How to reset the brush bar
The brush bar in the Direct Drive cleaner head is engineered to shut off for protection if something jams it. Follow our video guide to remove the brush bar and clear debris from around it.
How to get your Dyson machine working to its full potential.
How to wash your filter
Washing your Dyson filter is quick and easy. Clean it regularly to keep your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
How to secure the charging dock
Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.
Dyson V8™ cordless stick vacuum user manual
Download a PDF version of your Dyson V8™ cordless stick vacuum user manual
Dock installation guide
Check your docking station installation guide online or download a copy
Dyson V8™ cordless stick safety and compliance information
Download a PDF version of your Dyson V8™ vacuum safety and compliance information
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.