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Dyson Cool™ AM08 pedestal fan (White/Silver)-
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Cleaning the machine
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More help required
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Whining or whistling noise
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Oscillation problem
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Check fan feet
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Check the remote
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Replace the battery
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Issue not resolved, speak to our Customer Support Team
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The oscillation won't turn off
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Retest the remote control
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Issue not resolved, speak to our Customer Support Team
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Replacement part required
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Issue not resolved, speak to our Customer Support Team
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Airspeed won't change
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Check remote control
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Replacement part required
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Issue not resolved, speak to our Customer Support Team
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Test the Main body controls
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Issue not resolved
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Issue not resolved, speak to our Customer Support Team
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Test airspeed
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Check and clean machine
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Issue not resolved, speak to our Customer Support Team
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Power or electrical issue
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No power
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Check the electrics
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Test the machine
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Unusual smell
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Issue not resolved, speak to our Customer Support Team
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Dusty smell
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Issue resolved
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Visible issue
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Part broken
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Replacement part required
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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Replacement part required
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Replacement part required
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Error code
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Issue not resolved, speak to our Customer Support Team
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How to fit the loop amplifier and base
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Check for obstructions
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Check loop amplifier
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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No LED
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Issue not resolved, speak to our Customer Support Team
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Test the machine controls
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Test the remote control
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Replacement part required
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Controls
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Issue not resolved, speak to our Customer Support Team
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How to assemble your Dyson machine
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How to use the controls on the machine
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Getting started
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How to find the serial number
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How to use the remote control
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User guide
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How to use your Dyson machine
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Replacing the remote control battery
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Battery replacement - step by step
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Remote control is not working. You can solve this by ordering a new one below.
Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
£19.00

Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
£19.00
£19.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
You might need a replacement part.
It looks like the Loop amplifier is not working. You can solve this by ordering a new one below.
Loop amplifier
Part no. 919565-02
Replacement loop amplifier for your Dyson fan.
£60.00

Loop amplifier
Part no. 919565-02
Replacement loop amplifier for your Dyson fan.
£60.00
You might need a replacement part.
It looks like the Base is not working. You can solve this by ordering a new one below.
Base
Part no. 964308-01
Replacement base for your Dyson fan.
£49.00

Base
Part no. 964308-01
Replacement base for your Dyson fan.
£49.00
£49.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Remote control is not working. You can solve this by ordering a new one below.
Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
£19.00

Remote control
Part no. 965824-01
Replacement remote control for your Dyson fan.
£19.00
£19.00
You might need a replacement part.
It looks like the Telescopic stand is not working. You can solve this by ordering a new one below.
Telescopic stand
Part no. 919935-01
Replacement telescopic stand for your Dyson fan.
£49.00

Telescopic stand
Part no. 919935-01
Replacement telescopic stand for your Dyson fan.
£49.00
£49.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Further help
Dyson Cool™ AM08 pedestal fan (White/Silver)