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Frequently asked questions

How do I decide which Dyson vacuum cleaner is the best for me? 

There are multiple factors to consider when choosing a Dyson vacuum cleaner. Our ‘Help me choose’ tool helps you find the right machine for you, based on floor types, the size of your home, whether you have pets, and more.

Should you empty your Dyson vacuum bin after every clean?

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker. Depending on the size of your clean, it may not need to be emptied after every vacuum.

What’s the difference between a wet floor cleaner and a vacuum?

A standard vacuum is only suitable for picking up dry debris, while a Dyson wet floor cleaner can collect both wet and dry waste – an all in one machine.

How do Dyson wet floor cleaners work?

Dyson’s dedicated hard floor cleaners optimise hydration, absorption and extraction technology to pick up wet and dry debris simultaneously – eliminating the need for pre-vacuuming.

How do I control a Dyson robot vacuum?

You can control the robot directly from your smartphone, wherever you are, using the MyDyson™ app. The app lets you map your home, set cleaning modes, schedule cleans for different days and times, designate no-go zones, receive real-time cleaning reports, and much more.