Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Support-home-how-can-we-help

How to find your machine's serial number

Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email askdyson@dyson.co.uk or contact 0800-298-0298 if you would like further help, or to see the information in an alternative format.

Please see our Accessibility Statement for more information.

  • Choose your machine

    Stick vacuums

    Find your serial number here

    Behind the clear bin

    Behind the clear bin
    Behind the clear bin

    Find your serial number here

    On the underside of the battery pack

    On the underside of the battery pack
    On the underside of the battery pack

    Handheld vacuums

    Find your serial number here

    Behind the filter

    Behind the filter
    Behind the filter

    Find your serial number here

    On the underside of the battery pack

    On the underside of the battery pack
    On the underside of the battery pack

    Upright vacuums

    Find your serial number here

    Behind the clear bin

    Behind the clear bin
    Behind the clear bin

    Find your serial number here

    On the underside of your machine

    On the underside of your machine
    On the underside of your machine

    Find your serial number here

    Underneath the wand handle

    Underneath the wand handle
    Underneath the wand handle

    Cylinder vacuum

    Find your serial number here

    Behind the clear bin

    Behind the clear bin
    Behind the clear bin

    Find your serial number here

    On the underside of your machine

    On the underside of your machine
    On the underside of your machine

    Robot

    Find your serial number here

    Behind the clear bin

    Behind the clear bin
    Behind the clear bin

    Hair care

    Find your serial number here

    On the power cord near the plug

    On the power cord near the plug
    On the power cord near the plug

    Purifiers

    Find your serial number here

    On the base of the machine

    On the base of the machine
    On the base of the machine

    Humidifiers

    Find your serial number here

    On the base of the machine

    On the base of the machine
    On the base of the machine

    Fans and heaters

    Find your serial number here

    On the base of the machine

    On the base of the machine
    On the base of the machine

    Find your serial number here

    On the base of the machine

    On the base of the machine
    On the base of the machine

    Lighting

    Find your serial number here

    On the base of the machine

    On the base of the machine
    On the base of the machine

    Hand dryers - wall

    Find your serial number here

    On the left hand underside of the machine

    On the left hand underside of the machine
    On the left hand underside of the machine

    Find your serial number here

    Behind the air inlet grilles

    Behind the air inlet grilles
    Behind the air inlet grilles

    Find your serial number here

    Behind the air inlet grilles

    Hand dryers - tap

    Find your serial number here

    Behind the motor bucket

    Behind the motor bucket
    Behind the motor bucket

    Laundry

    Find your serial number here

    On the upper right side of the machine

    On the upper right side of the machine
    On the upper right side of the machine