Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

/content/dam/contentfragment/dyson/prospect-capture/gb/en/prospect-capture-gobal-cf

Frequently asked questions

How often should I change my filter?

The frequency of air purifier filter changes depends on the air quality, usage, and filter type.

It’s recommended to change the filter every 12 months for typical usage in the home. You will also be notified on the MyDyson™ or on your machine when it is time to replace your filter.

However, if you live in a highly polluted area or have pets, you may need to change the filter more frequently.

It's important to follow the manufacturer's recommendations and check the filter regularly for signs of wear and tear or clogging.

Where to buy Dyson air purifier filters?

You can purchase Dyson air purifier filters directly on dyson.com, which often offers exclusive deals and promotions.

How do I find the correct filter or remote for my Dyson machine?

Check your machine’s serial number or model details, then use the filters and compatability information listed on this page.

Do air purifiers help with allergies?

Air purifiers can help to remove allergens such as pollen, dust, and pet dander from the air.

Air purifiers work by drawing in air and passing it through a filter, which traps pollutants and allergens.  Some air purifiers are specifically designed with HEPA (High-Efficiency Particulate Air) filters, which have a high removal percentage for very small particles, including many common allergens.

Studies have shown that using an air purifier with a HEPA filter can help to reduce the concentration of airborne allergens in indoor spaces.

What does an air purifier do?

An air purifier is a device that cleans the air in a room or a building by removing potentially harmful particles and pollutants, such as dust, pollen, pet dander, and other airborne contaminants.

It works by drawing air through a filter, which traps these particles and releases cleaner air back into the room.

Some of the benefits of using an air purifier include:

  1. Improved indoor air quality: An air purifier can remove harmful particles and pollutants from the air, leading to cleaner air indoors.
  2. Reduced odors: Some air purifiers can help to remove unpleasant odors from the air, such as those caused by cooking, pets, or smoking.
Why should I buy a genuine Dyson filter?

Using genuine Dyson filters ensures that your machine continues to work effectively, capturing 99.97% of particles as small as 0.3 microns from your home. Dyson filters are warranted against original defects in materials and workmanship for a period of 12 months from the date of purchase. Filter units that must be replaced because the filter life has expired are not covered by the warranty.