Genuine Dyson spare parts and accessories for your machine:
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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
How to get your Dyson machine working to its full potential.
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Cleaning the filter
Your filter captures fine dust which can build up over time and reduce performance. But by cleaning it at least once a month, you can help maintain suction power.
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Replacing the battery
With your machine unplugged from the charger, the battery can be replaced using a small Posidrive screwdriver. Watch our video to guide you through the steps.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
