Dyson's Digital Assistant
Use the ‘Digital Assistant’ button in the bottom left of your screen for additional assistance.
Genuine Dyson spare parts and accessories for your machine:
Part No. 971178-01
Replacement filter for your Dyson cordless vacuum.
Part No. 965416-01
Replacement bin for your Dyson cordless vacuum.
Part No. 965363-01
Additional battery for your Dyson cordless vacuum cleaner.
Part No. 965254-01
Charges your vacuum with or without the Docking station
How to get your Dyson machine working to its full potential.
Your filter captures fine dust which can build up over time and reduce performance. But by cleaning it at least once a month, you can help maintain suction power.
With your machine unplugged from the charger, the battery can be replaced using a small Posidrive screwdriver. Watch our video to guide you through the steps.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.