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FAQs about rug cleaning

How often should I deep clean my rugs?

Rugs that are exposed to regular household use may benefit from deep cleaning once a year. Rugs that sit in high-traffic areas or homes with pets may need cleaning every 6 months. Rugs in low-traffic areas may last up to 18 months between deep cleans, as long as they are regularly vacuumed and spot cleaned.

Can I use a carpet cleaner on my rug?

Only if the cleaner is appropriate for the rug material. Many carpet cleaners need excessive water, which can damage rugs, particularly those made of wool. If you're using a carpet cleaner to clean a rug, ensure the product is suitable for your rug and use water sparingly.

How do I dry a rug after cleaning?

Blot excess moisture with clean towels, then lay the rug flat in a well-ventilated area with good air circulation. You can use fans to speed up the drying process; avoid applying direct heat. When the top surface has dried, flip the rug over to ensure the backing dries completely. 

Can I clean a rug without removing it from the floor?

You can spot-clean rugs in place, but thorough cleaning works better when you can access both sides of the rug. For large rugs that can't be moved, work in sections, using minimal moisture and powerful extraction to remove as much water as possible.

Why does my rug smell after cleaning?

Odours after cleaning might be a sign that your rug wasn't properly dried. Damp rugs can develop mildew, creating musty odours. Ensure rugs are completely dry before returning them to their place in your home.

Should I hire professionals for rug cleaning?

Consider hiring professionals to clean valuable rugs or antiques, especially those that are heavily soiled. Professionals have special equipment and expertise that deliver better results while avoiding the damage that can occur from home cleaning mistakes.