Track my order

The order number will be on the email confirmation.

The postal code is the delivery address postal code for your order.

Order updates will be provided by Dyson via email. You may also receive emails from the courier delivering the order.

You can also track your order via the Tracking Page by clicking here and entering your Order Number and Delivery Postal Code.

For any questions regarding your order, we invite you to contact our customer service on 0800-298-0298. You can also use other means to contact us here.

Vacuum cleaners, fans/purifiers/heating, hair care and lighting products:

If you have changed your mind about an order, you can cancel the order within 35 days of receiving your machine(s) or 14 days (for purifiers, fans and heaters and cosmetic productst for a full refund.

To cancel, please click here to use our self service return portal. You receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for.

For any questions regarding your order, we invite you to contact our customer service on 0800-298-0298. You can also use other means to contact us here.

Delivery times are included within 3 working days (excluding public holidays).

Note that order delivery times are indicative. External factors such as adverse weather conditions or promotional offer periods may delay deliveries.