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Support for your Dyson Pure Humidify+Cool purifier humidifier fan Dyson Pure Humidify+Cool™ (White/Silver)

  • Activate your guarantee

    You can get support that's tailored to you, owner exclusives and more when you register your machine.

  • Getting started

    You can quickly get up and running with our step-by-step guide.
  • Play the video. How to set up your machine.

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You can do more with the Dyson Link app¹

The Dyson Link app allows you to monitor and control your purifier humidifier fan – wherever you are. It also lets you know when it's time to run a Deep clean cycle. If you haven't already, download the app for more features and the latest updates.

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  • Connecting your machine

    Follow these three simple steps to connect your machine to the Dyson Link app.
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    Step 1

    After you've downloaded the Dyson Link app,¹ open it and select 'Add machine' from the menu. Then select your machine.

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    Step 2

    Hold your mobile device next to your machine's display. This will allow your machine to detect your device.

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    Step 3

    Press the Standby button on your machine to activate the pairing process. Then follow the on-screen instructions to complete connection set up.

  • Exclamation mark icon

    Keep the cap dry

    Keep the cap on the water tank dry when you run a Deep clean cycle or fill the tank. It contains power connections and should not be washed. If wet, wipe thoroughly with a dry cloth. Make sure the cap and connections are completely dry before refitting.

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Using your machine

  • Watch how to use the Auto modes

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    Auto purify and humidify

    When both Auto modes are selected, your machine will automatically monitor air quality and humidity for you. You can turn them on using the Auto mode buttons on your remote control, or by using the Dyson Link app¹.

  • Watch how to use Airflow modes

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    Airflow modes

    You can use either your remote control or the Dyson Link app to change airflow modes¹. Choose between Fan mode, Diffused mode and Breeze mode. Watch the video to learn more about each airflow mode.

  • Watch how to use Night mode

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    Night mode

    You can turn on Night mode using your remote control or the Dyson Link app¹. Your machine will then use its quietest settings, with a dimmed display.

  • Watch how to use the Sleep timer

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    Sleep timer

    To set your machine to turn off after a selected amount of time, press the Sleep timer button on your remote control or the Dyson Link app. Then select the amount of time you want your machine to run for.

LCD screen icon advising to increase airflow

Achieving your manual humidity setting

If your machine’s LCD shows this icon, you're being advised to manually increase the airflow to eight or above. This may help you to reach your desired humidity level faster.

Other steps that can help include:

• Moving your machine away from air vents

• Keeping your machine away from high traffic doorways

• Using a lower setting for heating or air conditioning units.

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Please see our Accessibility Statement for more information.

Understanding your screen's icons

The icons on the LCD screen show you which pollutants are present, reporting them in real time. They also tell you about humidity and filter life, and will alert you when it's time to run a Deep clean cycle. 

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    Indoor Air Quality Index (AQI)

    Shows your air quality over the last 12 seconds, or over the last 24 hours. 

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    Particulate matter PM2.5

    Your machine is sensing microscopic particles smaller than 2.5 microns, including smoke, bacteria and allergens.

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    Particulate matter PM10

    Your machine is sensing particles smaller than 10 microns, including pollen, dust and pet dander.

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    Volatile Organic Compounds (VOCs)

    Your machine is detecting gases released from a wide range of sources, such as aerosol sprays and air fresheners. 

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    Nitrogen Dioxide (NO2)

    Your machine is detecting oxidising gases such as NO2, released by combustion. Includes cigarette smoke, candles and car emissions.

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    Humidifying to 50% target

    Shows your machine is humidifying to reach the set 50% target.

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    Humidifying to Auto target

    Shows your machine is adjusting its settings according to the temperature and humidity of your room.

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    Humidification target met

    Shows your humidification target has been met.

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    Humidification target lower than room humidity

    Shows your target humidity is less than the current room humidity.

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    Humidification dial

    Shows the current room humidity in grey, and the target humidity level in blue.

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    Filter life

    Shows how much filter life remains on your Combi filter. So you know when to replace it.

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    Evaporator status

    Indicates the evaporator's level of mineral build-up, and how soon a Deep clean cycle is required.

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    Maintenance alerts

    Shows a live diagnosis, so you know what to do.

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    Indoor temperature

    Shows the room's temperature.

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    Relative humidity info screen

    Shows the current humidity level in your room.

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    Wi-Fi

    Shows the current status of connection to the Wi-Fi network.

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    Increase your airflow

    If you see this screen, increase the airflow to eight or above. This may help you to reach your desired humidity level faster.

     

Understanding pollutant levels

When a pollutant causes the air quality to drop, the relevant icon will appear on the LCD screen. The coloured bar on the left of the screen will indicate how much of the pollutant is present, and will continually update as your machine purifies the air. 

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    Good

    When the green section of the coloured bar is highlighted, your machine is detecting a very low level of the type of pollutant.

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    Fair

    When the yellow section of the coloured bar is highlighted, your machine is detecting a moderate level of the type of pollutant.

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    Poor

    When the orange section of the coloured bar is highlighted, your machine is detecting a high level of the type of pollutant.

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    Very poor

    When the red section of the coloured bar is highlighted, your machine is detecting a very high level of the type of pollutant.

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    Extremely poor

    When the dark red section of the coloured bar is highlighted, your machine is detecting an extremely high level of the type of pollutant.

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    Severe

    When the purple section of the coloured bar is highlighted, your machine is detecting a severe level of the type of pollutant.

Works with smart voice control

Control your Dyson purifier or purifier humidifier – with your voice.²

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    Amazon Alexa

    Ask Alexa to enable the Dyson skill, to control your Dyson purifier. And set a routine that automates how your machine works with other devices in your home.

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    Google Assistant

    Control all of your connected purifiers with Google or set a routine to automate how your machine works with other devices in your home. Just say “Hey Google” to get started.

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    Siri Shortcuts

    Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

  • Voice control icon

    Some things you can say:

    When you've connected your Dyson purifier to your voice assistant, you could try saying:

    "Alexa, turn on my purifier"
    "Hey Google, turn up the temperature"
    "Hey Siri, enable Auto mode"

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² Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.

Google is a trademark of Google LLC.

  • Maintaining your machine

    Running a Deep clean cycle

    The monthly Deep clean cycle eliminates bacteria and limescale throughout your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need 150g of citric acid, then just follow the steps in our video guide.

  • Play the video. How to replace the filter.

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  • 🛈 We recommend only using citric acid when running a Deep clean cycle. It's a safe, natural cleaning agent, and is widely available.

  • It's quick and easy to run a Deep clean cycle

    You can run a Deep clean cycle in nine simple steps. After pressing the Deep clean cycle button on the front of your machine, start by following steps one and two.

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    Remove the filter covers and water tank

    Push down on the release buttons to remove the filter covers. The inner door will spring open. Push down the water tank release buttons. Slide the water tank out of your machine and unclip the cap.

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    Remove the evaporator

    Remove the evaporator from your machine, place it in the water tank and refit the cap.

  • 🛈 After completing steps one and two, take the water tank to the sink and follow steps three to nine – as shown on your water tank's sticker.

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    Prepare the cleaning solution

    Remove the cap and evaporator. Fill the water tank halfway to the Max level with cold tap water. Add 150g of citric acid and shake gently until all the citric acid has dissolved. Place the evaporator back in the tank and fill to the Max level with cold water.

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    Replace cap and secure clips

    Make sure you wipe off any excess water to avoid drips.

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    Start the Deep clean cycle

    Slide the water tank into your machine. When prompted by the LCD screen, press the Deep clean cycle button. The Deep clean cycle will start and a countdown timer will appear.

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    Remove the water tank

    When the LCD screen shows the Deep clean cycle is complete, push down the water tank release buttons. Slide the water tank out of the machine and carry to the sink.

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    Rinse the evaporator and water tank

    Unclip the cap, take the evaporator out of the water tank and rinse under a cold tap. Wipe away any excess water. Rinse the water tank under a cold tap. Wipe the inside of the water tank to remove any excess solution and any debris.

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    Fill the water tank with cold water

    Refill the tank to the Max level, wipe off any excess water and replace the cap.

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    Reinsert the evaporator and water tank

    Push the evaporator back into your machine, close the inner door and replace the filter covers. Slide the water tank back into your machine.

Exclamation mark icon

Keep the cap dry

Keep the cap on the water tank dry when you run a Deep clean cycle or fill the tank. It contains power connections and should not be washed. If wet, wipe thoroughly with a dry cloth. Make sure the cap and connections are completely dry before refitting.

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  • How to change your machine's filter

    You can find out how to monitor and replace your Combi filter in our video guide.
  • See how to replace your filter

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Accessories and replacement parts

Pump column

Part No. 970753-01

Replacement pump column for your Dyson purifier humidifier.

Out of stock.

£60.00

Learn more

Remote Control

Part No. 970486-01

Curved and magnetised to store neatly on the machine

£29.00

Learn more

Tank handle

Part No. 970869-01

Replacement tank handle for your Dyson purifier humidifier.

Out of stock.

£3.50

Learn more

The Dyson guarantee

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    'How to' videos

    To help you get the most from your machine. Quick and easy.

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    Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

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    Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

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    Expert advice. 7 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

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    Free Dyson parts and labour

    Replacement parts or repairs if something goes wrong during your guarantee period. 

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    Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

¹For app compatibility, please search for Dyson Link on the iOS App Store or the Google Play Store.