This is the support page for stylists – if you're not a stylist, you can find your page here. Below you’ll find useful tips, videos, maintenance advice, your user manual and more.
Register your machine
Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.
A quick guide to your attachments
See how to use your attachments on different hair types, to achieve the best results.
12 combinations for the perfect blow dry
Precise settings for every client. Providing maximum flexibility for different hair types and styles.
Cold shot to lock in style
You can press and hold the Cold shot button to set a style. Cold shot can also be activated by pressing and holding the Temperature control button.
Maintaining your hair dryer
This filter information is for stylists who own the Dyson Supersonic™ hair dryer Professional with a two-part filter. If your hair dryer has a one-part filter, the filter cleaning process is different.
Cleaning your filter is quick and easy
You can clean your hair dryer's filter in seven simple steps.
Remove filter unit
Unplug your hair dryer from the mains electricity supply and allow it to cool down before cleaning your filter unit. Hold the handle of your machine and pull the filter unit downwards and onto the cable.
Wipe filter mesh
Gently pull open the filter unit and slide it off the cable. Wipe the filter mesh on your machine with a dry, lint-free cloth to remove any debris.
Soak filter unit
Leave the filter unit to soak in warm, soapy water for at least 30 minutes. We recommend using a clarifying shampoo or dish soap
Remove inner filter
Remove the inner filter from the filter cage.
Rub gently, rinse, then dry
Using your fingertips, rub gently to thoroughly clean each part. Rinse both parts of the filter unit to remove any debris. Completely dry both parts of the filter unit with a dry, lint-free cloth.
Replace inner filter
Check that all debris has been removed before placing the inner filter into the filter cage.
Replace filter unit
Gently pull open the filter unit and slide it onto the cable. Slide the filter unit towards the handle and twist until it snaps into place.
Dyson Supersonic™ hair dryer Professional user manual
Download your Dyson Supersonic™ hair dryer Professional user manual
Frequently asked questions
How does the Dyson Supersonic™ hair dryer Professional differ from the consumer model?
The Dyson Supersonic™ hair dryer Professional is designed specifically with professional salons in mind, with a filter engineered to meet the needs of a busy salon. It comes with a Professional styling concentrator, whereas the consumer model comes with a standard Styling concentrator. The Professional edition has a longer cable (3.3m).
Why does the Dyson Supersonic™ hair dryer Professional have a different filter to the consumer model?
In busy salon environments, contaminants such as hairspray and dust are drawn into the filter by the powerful Dyson digital motor V9. To protect the technology inside the Dyson Supersonic™ hair dryer Professional, we’ve engineered a depth-loaded filtration system with a 2,600μm woven mesh. Interestingly, during our testing, we identified eight different salon environments around the world. We have engineered our filter to be able to cope with this.
Can I purchase both the Gentle air attachment and Wide-tooth comb attachment for use with my Dyson Supersonic™ hair dryer Professional?
The Gentle air attachment comes in the box when purchased in all countries except US and Canada, and is also available to buy separately. The Wide-tooth comb attachment is available to buy in most countries.
Does the Dyson Supersonic™ hair dryer Professional require any maintenance?
To maintain performance, it’s necessary to clean the filter regularly. You'll be prompted by the flashing white LED lights. You can clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off the hair dryer and contact a Dyson Expert.
Why are the lights on my hair dryer flashing?
If the red or white LED lights are flashing continuously, this could mean your filter needs cleaning. Clean your filter using the instructions in the filter cleaning leaflet that came with your hair dryer, or by using the video and guidance on this page. If the three red lights remain illuminated after cleaning, turn off your hair dryer and contact a Dyson Expert.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.