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Upgrade and recycle your current Dyson vacuum for £100 back.

Ends midnight 21st May.

Frequently asked questions

How do I get the £100 back?

In order to receive the £100, customers have to return their old Dyson machine within 14 days of receiving their upgrade of either the Dyson V15 Detect™ cordless vacuum, V12 Detect™ Slim cordless vacuum or Dyson Gen5detectTM cordless vacuum.

When will I get the £100 back?

Customers will get £100 back in the original payment method used, within 14 days of Dyson receiving the old Dyson machine successfully.

How should I package up my machine?

Before you start, please make sure to empty your vacuum’s bin. We recommend that you use a secure box that is large enough for your old Dyson vacuum and its accessories. To avoid damage in transit, use a cardboard insert for the main body and cover the wand with protective material, to prevent scratching. Once the box has been secured, print, and affix the pre-paid label in a visible location. Please note, failure to take reasonable care of the goods means that we might not be able to accept your return.

Can I send more than one machine back for additional money back?

You can only benefit from this promotion once per qualifying order. However, there’s no limit to the number of orders you can make, so you can trade in multiple machines over multiples orders.

What machine model is acceptable to send back?

Dyson will carry out a check of the old machine's validity. The following machines are eligible – Dyson V6, Dyson V7, Dyson V8, Dyson Cyclone V10, Dyson V11, Dyson V11 Outsize, Dyson V12 Detect Slim, Dyson V15 Detect, Dyson Outsize, Dyson Gen5detect, Dyson Micro 1.5KG, Dyson Omni-glide, Dyson Digital Slim, Dyson DC44, Dyson DC56, Dyson DC59, Dyson Cinetic Big Ball Animal, Dyson Small Ball, Dyson Light Ball, Dyson Big Ball, Dyson Ball Animal, Dyson DC01, Dyson DC03, Dyson DC04, Dyson DC07, Dyson DC14, Dyson DC15, Dyson DC18 Slim, Dyson DC24, Dyson DC25, Dyson DC27, Dyson DC33, Dyson DC40, Dyson DC41, Dyson DC50, Dyson DC55, Dyson Cinetic Big Ball Animal, Dyson Cinetic Big Ball, Dyson Cinetic Big Ball 2, Dyson DC02, Dyson DC05, Dyson DC08, Dyson DC11 Telescope, Dyson DC19, Dyson DC20, Dyson DC21 Motorhead, Dyson DC22, Dyson DC23, Dyson DC26, Dyson DC28C, Dyson DC32, Dyson DC38, Dyson DC39, Dyson DC47, Dyson DC49, Dyson DC53, Dyson DC54, Dyson DC16, Dyson DC30, Dyson DC31, Dyson DC34, Dyson DC43H, Dyson DC58, Dyson 360 Eye, Dyson 360 Heuristic, Dyson 360 Vis Nav.

Are there shipping costs for sending back an old machine?

No. Dyson will provide a complimentary, prepaid label when you buy the upgrade machine.

Can I split up the cost of an upgrade?

You can split your purchase into three equal, interest-free payments which is available at checkout.

Pay in 3 interest-free instalments with Klarna

-  Apply at checkout and follow simple steps.

-  Minimum order £199.

-  For more information, please see Klarna FAQ page.

Spread the cost with PayPal to suit your budget 

-  Choose a monthly instalment plan with PayPal Credit up to 12 months.

-  Interest rate of 0% p.a.

Apply online at checkout

-  Select instalments at checkout and apply with simple steps.

-  Minimum order £199.

Representative example:

Assumed Credit Limit £1200

Purchase rate 21.9% p.a. (variable)

Representative 21.9% APR (variable)

Subject to Status. Terms and Conditions apply. Dyson Limited is authorised and regulated by the Financial Conduct Authority to act as a credit broker. Dyson Limited is not a lender and operates as a credit broker exclusively for PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L2449 Luxembourg.

How long will this offer be available?

The offer will be available for orders completed through or within Dyson Demo Stores until 21st May 2024.