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Contact us

Expert customer service, 7 days a week

How to contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

  • Dyson's Digital Assistant

    You can ask Dyson's Digital Assistant common questions about your machine and our service. Open the Digital Assistant by clicking the yellow icon at the bottom left of the page.

  • Social media

    Our YouTube channel has how-to support videos and machine guides.

    Twitter: @askdyson



  • Phone

    0800 298 0298

    Our helpline is open:

    08:00 – 20:00 Monday to Friday 

    08:00 - 18:00 Saturday and Sunday


Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

How can we help?

This is where you’ll find the support you need for your machine, from Dyson Experts.

  • Guides and manuals

    How to get the best from your Dyson machine.

    See all guides and manuals

  • Spare parts and accessories

    Genuine Dyson parts to keep your machine running smoothly.

    Find spare parts and accessories

  • Troubleshooting

    Our step-by-step tool helps you get your machine working again.

    Start troubleshooting