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All about your Dyson V10 Konical™ vacuum

All about your Dyson V10 Konical™ vacuum

Frequently asked questions

How do I maintain the Conical brush bars?

Dual rotating Conical brush bars de‑tangle all hair lengths.¹ For best performance and to ensure there is no hair build up, remove the brush bars and wipe them clean before re‑inserting. This preserves de‑tangling performance.

Why does my Dyson V10 Konical™ vacuum show reduced suction?

Reduced suction may occur if the 15 cyclones or Root Cyclone™ separation system are obstructed. Empty the bin using the no‑touch point‑and‑shoot mechanism, then check the airway and filter. This ensures continued no‑loss‑of‑suction performance.

How often should I empty the bin?

Empty the bin whenever debris reaches the MAX line. The vacuum uses hygienic no‑touch bin emptying that ejects dust in a single action, helping maintain airflow and cleaning performance.

How do I switch between power modes on my Dyson V10 Konical™ vacuum?

You can cycle between Eco, Medium, and MAX modes using the Mode button on the top of the machine. The Mode button sits below the red power button, closer to the post‑motor filter.

Why does my vacuum run for less than 60 minutes?

Run time varies depending on power mode and floor type. Eco mode delivers the longest run time, while Medium and MAX provide more suction for demanding tasks. The vacuum can run up to 60 minutes of fade‑free suction⁴ under recommended conditions.

How do I clean or maintain the HEPA filtration system?

The Dyson V10 Konical™ vacuum uses fully‑sealed, five‑stage HEPA filtration that captures 99.99% of microscopic particles as small as 0.1 microns.³ If filtration reduces performance, remove the filter and tap it gently to release dust before reinstalling.

What do the LEDs on my Dyson V10 Konical™ vacuum mean?

Pulsing blue: charging

No light: fully charged

Flashing blue: battery fault

Solid orange: motor fault

Flashing orange: incompatible tool

Flashing white: cyclone not fitted correctly

How do I clean the bin?

Remove the cyclone and the bin using the release catches. Wipe the bin with a damp, lint‑free cloth only. Do not use detergents, air fresheners, or dishwashers. Ensure the bin is completely dry before refitting.

How do I maintain consistent suction across all floor types?

The Conical brush bars are engineered to deep clean all floor types. For carpets, check that the brush bars are free of debris. For hard floors, ensure the blade of light is clear to reveal hidden dust optimally.

Why does my vacuum stop and start unexpectedly?

Intermittent stopping may indicate an airflow obstruction. Check the wand, cleaner head and bin inlet for blockages. The digitally controlled motor (spinning up to 110,000rpm) protects itself by regulating power when airflow is restricted.

What should I do if my Dyson V10 Konical™ vacuum loses suction or pulses?

A pulsing motor indicates a blockage. Disconnect from the charger, let the machine cool, and check for obstructions in:

 

The bin and cyclone

The wand (check both ends)

The cleaner head and brush bar

Remove any debris before restarting.

How do I look after the battery?

For best performance, only use MAX mode when necessary. The machine can remain in the dock or on charge as it stops charging automatically. The vacuum won’t operate or charge below 5°C (41°F) to protect the motor and battery.