User guide

We offer a 1-year guarantee on tools, accessories and spare parts.

Your Dyson guarantee becomes effective at the date of purchase (or the date of delivery if this is later).

For full details of your Dyson guarantee, click here.

If you have any questions, you can call us free on 0800 298 0298.

We offer free delivery on orders over £35, and free returns.

We'll add a postage and handling charge of £3 to orders under £35.

Spare parts and accessories will be delivered within 5 working days.

See our Terms and Conditions page for more information.

We offer a range of accessories, tools and spare parts for many of our machines.

And we only sell genuine Dyson parts, which are engineered for performance.

Expert customer service, 7 days a week.

Just contact our Customer Service team on 0800 298 0298 or start a Live Chat conversation by clicking on the purple icon in the bottom right corner of your screen.

Helpline open:

8am–8pm Monday to Friday

8am–6pm Saturday and Sunday