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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We're glad the problem's been solved.

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Bin

Part no. 970050-01

Bin

Part no. 970050-01

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

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Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

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Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

Digital Motorbar™ cleaner head with de-tangling technology powerfully sucks up dust and hair from all floors.

£99.00

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Wand (587mm)

Part no. 971196-19

Wand (587mm)

Part no. 971196-19

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Wand (587mm)

Part no. 971196-19

Replacement wand for your Dyson cordless vacuum cleaner.

£27.50

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Wand (587mm)

Part no. 971196-19

Wand (587mm)

Part no. 971196-19

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Wand (587mm)

Part no. 971196-19

Replacement wand for your Dyson cordless vacuum cleaner.

£27.50

Fluffy Optic™ cleaner head

Part no. 972522-01

Fluffy Optic™ cleaner head

Part no. 972522-01

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Fluffy Optic™ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

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Dyson Floor Dok™

Part no. 971445-01

Dyson Floor Dok™

Part no. 971445-01

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Dyson Floor Dok™

Part no. 971445-01

Free-standing grab-and-go charging dock. Engineered to store your Dyson Outsize™, V15™Detect or V11™ vacuum and tools.

Out of stock.

£100.00

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Laser Slim Fluffy™ brush bar

Part no. 971634-01

Laser Slim Fluffy™ brush bar

Part no. 971634-01

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Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.

£29.00

Fluffy Optic™ cleaner head

Part no. 972522-01

Fluffy Optic™ cleaner head

Part no. 972522-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Requested part no.*

Additional notes

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Fluffy Optic™ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

Keep me updated See more

Soft roller cleaner head end cap

Part no. 970445-01

Soft roller cleaner head end cap

Part no. 970445-01

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Soft roller cleaner head end cap

Part no. 970445-01

Replacement soft roller cleaner head end cap for your Dyson cordless vacuum cleaner.

Out of stock.

£2.50

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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Is your machine under warranty?

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

Bin

Part no. 970050-01

Bin

Part no. 970050-01

Your machine may be eligible for free replacement parts

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Requested part no.*

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

Keep me updated See more

Filter

Part no. 970013-02

Filter

Part no. 970013-02

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Requested part no.*

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Filter

Part no. 970013-02

Replacement filter for your Dyson cordless vacuum cleaner.

£39.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

Your machine may be eligible for free replacement parts

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Digital Motorbarᵀᴹ Cleaner head

Part no. 971358-01

Digital Motorbar™ cleaner head with de-tangling technology powerfully sucks up dust and hair from all floors.

£99.00

Rear edge

Part no. 969330-01

Rear edge

Part no. 969330-01

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Let's get your machine working.

Let's get your machine working.

Cleaning the lens

Issue resolved

More help required

Troubleshooting

LCD screen

Particle count and graph

Understanding the particle count

Issue resolved

Replacement part required

Battery alerts

Charging the battery

LEDs whilst charging

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Clear the bin

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Check for blockages

Select floor tool

Fluffy Optic™ cleaner head pulsing

Washing the brush bar

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Check inlet

Accessory blocked

Check inlet

Clear the bin

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Washing the brush bar

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Replacement part required

Washing the filter - step by step

Filter wash alert

Unusual noise

Machine is pulsating

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

Replacement part required

High pitched whistle

Check inlet

High Torque cleaner head

Hair screw tool

Laser Slim Fluffy™ cleaner head

Pick up issues

Blockage light

Digital screen showing alert

Machine is not picking up well

Power or electrical issue

Battery not charging

Replacement part required

The battery alert is showing after a full charge

Cutting out

Issue not resolved, please speak to our Customer Support Team

Run time

Run time inaccurate after removing from charge

Replacement part required

Machine has no power