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Dyson Omni-glide + (Gold)Let's get your machine working.
Dyson Omni-glide + (Gold)-
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How to empty the bin
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Issue resolved
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More help required
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Troubleshooting
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How to locate the serial number
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Replacement parts
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Omnidirectional Fluffy™ cleaner head
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Soft roller brush bar
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Purchase part
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Part replacement instructions
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Read the step-by-step guide on replacing the soft roller brush bar
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Castor
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the castor
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Omnidirectional Fluffy™ cleaner head end cap
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the Omnidirectional Fluffy™ cleaner head end cap
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Omnidirectional Fluffy™ cleaner head
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Purchase part
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Part replacement instructions
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Main body and cyclone
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Battery
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Purchase part
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Part replacement instructions
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Bin
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the bin
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Bin runner
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the bin runner
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Filter
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Purchase part
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Part replacement instructions
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Main body and cyclone
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the main body & cyclone
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Wand, charger and dock
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Charger
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the charger
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Combi crevice tool
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Purchase part
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Part replacement instructions
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Dock
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the dock
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Floor dock
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Purchase part
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Part replacement instructions
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Read the step-by-step guide on replacing the floor dock
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Light pipe crevice tool
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Purchase part
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Part replacement instructions
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Mini motorised tool brush bar
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Purchase part
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Part replacement instructions
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Mini Motorhead end cap
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Purchase part
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Part replacement instructions
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Mini Motorised Tool
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Purchase part
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Part replacement instructions
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Power pack & charger kit
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Purchase part
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Part replacement instructions
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Wand
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Purchase part
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Part replacement instructions
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Worktop tool
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Purchase part
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Part replacement instructions
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Unusual noise
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Grating or rattle
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Check for blockages
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Select floor tool
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Accessory blocked
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Check inlet
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Clear the bin
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Washing the filter - video
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Washing the filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Check Cleaner head
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Check Cleaner head
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Washing the brush bars
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Test the machine
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Check the bin inlet
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Replacement part required
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Exchange required
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Issue not resolved, please speak to our Customer Support Team
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Pick up issues
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Machine is not picking up well
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Cutting out
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Power or electrical issue
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Intermittent power
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Pulsating
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Run time
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Machine has no power
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Blue flashing light
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Filter
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Replacement part required
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Replacement part required
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Replacement part required
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Replacement part required
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Washing the filter - step by step
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Damp or musty smell
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Damp or musty smell still present
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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The brush bar is not spinning on the floor tool
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Omnidirectional Fluffy™ cleaner head
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Replacement part required
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Washing the brush bars
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Replacement part required
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Quick-release Mini motorised head
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Replacement part required
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Filter blocking frequently
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Emptying the bin - step by step
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Scratches or marks on the wand
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Download the user guide
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How to get started
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Attaching the accessories
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Changing the battery
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Charging your machine's battery
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Installing the dock
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Screw installation
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Sticky pad installation
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Serial number location
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How to wash the filter
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How to clean the floor tool
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Cleaning the quick-release mini motorised head
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Cleaning the Omnidirectional Fluffy™ cleaner head
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Washing the brush bars
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Cleaning the bin
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Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Soft roller brush bar
Part no. 971174-01
Soft roller brush bar
Part no. 971174-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Soft roller brush bar
Part no. 971174-01
Replacement soft roller brush bar for your Dyson Omnidirectional Fluffy™ cleaner head.
£49.00
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Castor
Part no. 971175-01
Castor
Part no. 971175-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Castor
Part no. 971175-01
Replacement castor for your Dyson cordless vacuum.
Out of stock.
£12.50
Omnidirectional Fluffy™ cleaner head end cap
Part no. 970904-01
Omnidirectional Fluffy™ cleaner head end cap
Part no. 970904-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Omnidirectional Fluffy™ cleaner head end cap
Part no. 970904-01
Replacement end cap for your Dyson Omnidirectional Fluffy™ cleaner head.
£24.50
Omnidirectional Fluffy™ cleaner head
Part no. 965264-01
Omnidirectional Fluffy™ cleaner head
Part no. 965264-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Omnidirectional Fluffy™ cleaner head
Part no. 965264-01
Manoeuvres in all directions for easy, quick pickups on hard floors.
Out of stock.
£65.00
Battery
Part no. 971189-01
Battery
Part no. 971189-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Bin
Part no. 965275-01
Bin
Part no. 965275-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
You might need to arrange a visit from a Dyson expert.
It looks like the Bin Runner isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our UK based helpline will be able to arrange an appointment for you.
Bin Runner
Part no. 971458-02
Bin Runner
Part no. 971458-02
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Bin Runner
Part no. 971458-02
Replacement bin runner for you Dyson cordless vacuum.
Filter
Part no. 965241-01
Filter
Part no. 965241-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Main body and cyclone
Part no. 971200-01
Main body and cyclone
Part no. 971200-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Main body and cyclone
Part no. 971200-01
Replacement main body & cyclone for your Dyson Omni-glide™ vacuum.
£70.00
Charger
Part no. 965254-01
Charger
Part no. 965254-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Combination Tool
Part no. 971436-01
Combination Tool
Part no. 971436-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Combination Tool
Part no. 971436-01
Two tools in one - brush and wide nozzle. For simple switching between tasks.
Out of stock.
£25.00
Docking station
Part no. 971239-01
Docking station
Part no. 971239-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Docking station
Part no. 971239-01
Wall bracket with with charging station for tidy storage of your vacuum cleaner
£10.00
Dyson Omni-glide™ Floor Dok™
Part no. 971123-02
Dyson Omni-glide™ Floor Dok™
Part no. 971123-02
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Dyson Omni-glide™ Floor Dok™
Part no. 971123-02
Free-standing design, engineered to store your Dyson Omni-glide™vacuum and tools.
£100.00
You might need to arrange a visit from a Dyson expert.
It looks like the Light Pipe Crevice isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our UK based helpline will be able to arrange an appointment for you.
Light Pipe Crevice
Part no. 971434-05
Light Pipe Crevice
Part no. 971434-05
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Light Pipe Crevice
Part no. 971434-05
Replacement light pipe crevice tool for your cordless Dyson vacuum.
Mini motorised tool brush bar
Part no. 967480-04
Mini motorised tool brush bar
Part no. 967480-04
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Mini motorised tool brush bar
Part no. 967480-04
Replacement mini motorised tool brush bar for your Dyson cordless vacuum
£12.50
Mini Motorhead end cap
Part no. 971132-01
Mini Motorhead end cap
Part no. 971132-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Mini Motorhead end cap
Part no. 971132-01
Replacement end cap for your mini Motorhead.
£3.50
Mini Motorised Tool
Part no. 971103-01
Mini Motorised Tool
Part no. 971103-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Mini Motorised Tool
Part no. 971103-01
Great for cleaning smaller surfaces, upholstery and stairs
Out of stock.
£35.00
Battery and charger
Part no. 971449-05
Battery and charger
Part no. 971449-05
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Battery and charger
Part no. 971449-05
Replacement battery and charger for your Dyson Omni-glide vacuum.
Out of stock.
£115.00
Wand
Part no. 971032-01
Wand
Part no. 971032-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.
Sorry - there's been a technical issue
Please resubmit the form. Or contact our experts through another channel
Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.
Worktop tool
Part no. 965258-01
Worktop tool
Part no. 965258-01
Your machine may be eligible for free replacement parts
Is your machine under warranty?
Thanks! We've received your details
We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.