Let's get your machine working.

We're glad the problem's been solved.

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We're glad the problem's been solved.

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We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We're glad the problem's been solved.

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We need a little more information to help us solve your issue.

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Bin

Part no. 965443-01

Bin

Part no. 965443-01

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Bin

Part no. 965443-01

Replacement bin for your Dyson cordless vacuum cleaner.

£49.00

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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

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Rear edge

Part no. 969330-01

Rear edge

Part no. 969330-01

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Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

Out of stock.

£14.50

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V-ball wheel

Part no. 969332-01

V-ball wheel

Part no. 969332-01

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V-ball wheel

Part no. 969332-01

Replacement v-ball wheel for your Dyson cordless vacuum cleaner.

Out of stock.

£3.50

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We need a little more information to help us solve your issue.

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But our Customer Support Team will be able to solve your problem.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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Bin

Part no. 965443-01

Bin

Part no. 965443-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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*Required fields.

First name*

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Example: AB1-UK-ABC1234A

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Purchase date*

DD / MM / YYYY

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Requested part no.*

Additional notes

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Return to support home

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Bin

Part no. 965443-01

Replacement bin for your Dyson cordless vacuum cleaner.

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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Wall dok™

Part no. 970011-02

Wall dok™

Part no. 970011-02

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Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

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Hair screw tool

Part no. 972213-01

Hair screw tool

Part no. 972213-01

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Hair screw tool

Part no. 972213-01

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast. Motor-driven cleaning for smaller spaces.

Engineered to fit Dyson V15 Detect™, V11™, Dyson Cyclone V10™ and Dyson V8™ cordless vacuums.

Out of stock.

£50.00

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Hair screw tool

Part no. 972213-01

Hair screw tool

Part no. 972213-01

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Hair screw tool

Part no. 972213-01

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast. Motor-driven cleaning for smaller spaces.

Engineered to fit Dyson V15 Detect™, V11™, Dyson Cyclone V10™ and Dyson V8™ cordless vacuums.

Out of stock.

£50.00

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Digital Motorbar™cleaner head

Part no. 972182-03

Digital Motorbar™cleaner head

Part no. 972182-03

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Digital Motorbar™cleaner head

Part no. 972182-03

Motorised, edge-to-edge deep cleaning with de-tangling technology. Intelligently adapts to different floor types.

Out of stock.

£99.00

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Fluffy Optic™ cleaner head

Part no. 972522-01

Fluffy Optic™ cleaner head

Part no. 972522-01

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

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Fluffy Optic™ cleaner head

Part no. 972522-01

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

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You might need to arrange a visit from a Dyson expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Part no. 971359-01

Your machine may be eligible for free replacement parts

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First name*

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Address line 1*

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Postcode*

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

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Part no. 971359-01

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need to arrange a visit from a Dyson expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Part no. 971359-01

Your machine may be eligible for free replacement parts

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*Required fields.

First name*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Part no. 971359-01

We need a little more information to help us solve your issue.

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Further help

Dyson V15 Detect™ Absolute + (Gold)

Let's get your machine working.

Let's get your machine working.

How to clean your tools

Issue resolved

More help required

Troubleshooting

Alerts and LCD screen

Battery alerts

Charging the battery

LEDs whilst charging

Issue resolved

No power

Issue not resolved, please speak to our Customer Support Team

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Issue not resolved, please speak to our Customer Support Team

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Accessory

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Replacement part required

Fluffy Optic™ cleaner head

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Hair screw tool

Digital Motorbar™ cleaner head

No attachment

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step by step

Dyson Submarine™ wet roller head

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Washing the filter - step by step

Filter wash alert

Issue not resolved, please speak to our Customer Support Team

Yellow alert

Replacement part required

Particle count and graph

Understanding the particle count

Replacement part required

Unusual noise

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

Check for blockages

High pitched whistle

Check inlet

Pick up issues

Blockage light

Digital screen showing alert

Dyson Submarine™ wet roller head not picking up debris

Replacement part required

Machine is not picking up well

Power or electrical issue

The battery alert is showing after a full charge

Replacement part required

Battery not charging

Cutting out

No alert

Run time

Run time inaccurate after removing from charge

Replacement part required

Run time with Dyson Submarine™ wet roller head