Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working.

Dyson V11 Absolute (Nickel/Blue)
See all steps

Popular queries

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Torque Drive Motorhead

Part no. 970100-05

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 970100-05

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

Available for delivery within 1 week.

£80.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Soft roller cleaner head

Part no. 966489-12

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

Out of stock.

£80.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Bin

Part no. 970050-01

Bin

Bin

Part no. 970050-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Main body & Cyclone

Part no. 970142-01

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Main body & Cyclone for your Dyson cordless vacuum.

Available for delivery within 1-2 weeks.

£119.00

See more

Main body & Cyclone

Part no. 970142-01

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Main body & Cyclone for your Dyson cordless vacuum.

Available for delivery within 1-2 weeks.

£119.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Battery

Part no. 970145-06

Battery

Battery

Part no. 970145-06

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Battery

Battery

Part no. 970145-06

Replacement battery for your Dyson cordless vacuum.

£85.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Battery

Part no. 970145-02

Battery

Part no. 970145-02

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Battery

Part no. 970145-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required. Click on Troubleshoot at the top of the page.

£85.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Main body & Cyclone

Part no. 970142-01

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Main body & Cyclone for your Dyson cordless vacuum.

Available for delivery within 1-2 weeks.

£119.00

See more

Wand

Part no. 969109-04

Wand

Wand

Part no. 969109-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

£39.00

See more

Wand

Part no. 969109-04

Wand

Wand

Part no. 969109-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

£39.00

See more

Main body & Cyclone

Part no. 970142-01

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Main body & Cyclone for your Dyson cordless vacuum.

Available for delivery within 1-2 weeks.

£119.00

See more

Battery

Part no. 970145-06

Battery

Battery

Part no. 970145-06

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Battery

Battery

Part no. 970145-06

Replacement battery for your Dyson cordless vacuum.

£85.00

See more

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Bin

Part no. 970050-01

Bin

Bin

Part no. 970050-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Main body & Cyclone

Part no. 970142-01

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & Cyclone

Main body & Cyclone

Part no. 970142-01

Replacement Main body & Cyclone for your Dyson cordless vacuum.

Available for delivery within 1-2 weeks.

£119.00

See more

Floor dock

Part no. 969944-04

Floor dock

Floor dock

Part no. 969944-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Floor dock

Floor dock

Part no. 969944-04

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

£100.00

See more

Soft roller brush bar

Part no. 966488-09

Soft roller brush bar

Soft roller brush bar

Part no. 966488-09

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller brush bar

Soft roller brush bar

Part no. 966488-09

Replacement soft roller brush bar for your Dyson vacuum cleaner.

£49.00

See more

Soft roller cleaner head

Part no. 966489-12

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner.

Out of stock.

£80.00

Soft roller end Cap

Part no. 966490-03

Soft roller end Cap

Soft roller end Cap

Part no. 966490-03

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller end Cap

Soft roller end Cap

Part no. 966490-03

Replacement soft roller end cap for your Dyson vacuum cleaner.

£27.50

See more

Soft roller end Cap

Part no. 966490-03

Soft roller end Cap

Soft roller end Cap

Part no. 966490-03

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller end Cap

Soft roller end Cap

Part no. 966490-03

Replacement soft roller end cap for your Dyson vacuum cleaner.

£27.50

See more

Torque Drive Brush bar

Part no. 970135-01

Torque Drive Brush bar

Torque Drive Brush bar

Part no. 970135-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Torque Drive Brush bar

Torque Drive Brush bar

Part no. 970135-01

Replacement Brush bar for your Torque Drive Motorhead.

Out of stock.

£42.00

Rear edge

Part no. 969330-01

Rear edge

Rear edge

Part no. 969330-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Rear edge

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

Out of stock.

£14.50

Torque Drive Motorhead

Part no. 970100-05

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 970100-05

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Torque Drive Motorhead

Torque Drive Motorhead

Part no. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

Available for delivery within 1 week.

£80.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Wand storage clip

Part no. 970129-01

Wand storage clip

Wand storage clip

Part no. 970129-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand storage clip

Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

£5.00

See more

Combination tool

Part no. 967482-01

Combination tool

Combination tool

Part no. 967482-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Combination tool

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

See more

Crevice tool

Part no. 967612-01

Crevice tool

Crevice tool

Part no. 967612-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Crevice tool

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

See more

Wall dok™

Part no. 970011-02

Wall dok™

Wall dok™

Part no. 970011-02

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wall dok™

Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

See more

Mini motorised tool brush bar

Part no. 967480-03

Mini motorised tool brush bar

Mini motorised tool brush bar

Part no. 967480-03

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Mini motorised tool brush bar

Mini motorised tool brush bar

Part no. 967480-03

Replacement brush bar for your Mini motorised tool.

£12.50

See more

Wand

Part no. 969109-04

Wand

Wand

Part no. 969109-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

£39.00

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Mini motorised tool end cap

Part no. 967481-01

Mini motorised tool end cap

Mini motorised tool end cap

Part no. 967481-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Mini motorised tool end cap

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Mini motorised tool.

Out of stock.

£2.50

Wand

Part no. 969109-04

Wand

Wand

Part no. 969109-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand

Wand

Part no. 969109-04

Replacement wand for your Dyson vacuum cleaner.

£39.00

See more