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Frequently asked questions

What makes the Dyson PencilVac™ unique compared to other vacuums?

The Dyson PencilVac™ is Dyson’s slimmest vacuum cleaner at just 38mm in diameter. It features the innovative Fluffycones™ cleaner head with four conical brush bars that detangle long hair and clean right to the edge. Its powerful Hyperdymium™ 140k digital motor was developed to be small enough to fit into the 38mm handle, while being fast enough to generate 55AW of powerful suction.

What is the Dyson Spot+Scrub™ Ai wet and dry robot vacuum?

The Dyson Spot+Scrub™ Ai wet and dry robot vacuum is Dyson’s first robotic vacuum engineered to vacuum all floor types and wash hard floors – all in one intelligent machine. It’s designed to detect, react, check and clean with precision, removing the guesswork from cleaning. 

With advanced object recognition, smart navigation and a hygienic self-cleaning wet roller, it delivers intelligent cleaning across your home. 

How does the Dyson Spot+Scrub™ Ai wet and dry robot vacuum work?

Using green LED light and an Ai camera, the Dyson Spot+Scrub™ Ai wet and dry robot vacuum detects hidden stains and adapts its cleaning in real time. It recleans until the stain is gone.

It recognises up to 190 object types to navigate intelligently and avoid missed areas. When a spill is detected, it performs a targeted scrubbing motion and verifies stain removal using multiple image checks.

You can also trigger a ‘Targeted clean’ using the MyDyson™ app. After cleaning, the ‘Activity history’ shows where it’s been and what it encountered.

Can the Dyson Spot+Scrub™ Ai wet and dry robot vacuum clean all floor types?

Yes. The brush bar is engineered for both carpets and hard floors. The wet roller washes all hard floor types. On carpets, suction is automatically increased 4 times based on auto mode, for a deeper clean – removing microscopic dirt and debris as small as allergens and pet dander.

How does the Dyson Spot+Scrub™ Ai wet and dry robot vacuum clean edges and corners?

Its self-cleaning microfibre wet roller cleans itself every time it rotates, so hard floors are continually washed with fresh water and a clean roller. The roller mechanism automatically extends 40mm to clean right up to skirting boards and into corners – tackling the areas where dirt often builds up.

What is the Dyson Clean+Wash Hygiene?

The Dyson Clean+Wash Hygiene is a wet and dry hard floor cleaner engineered to remove dry debris and wet mess simultaneously, delivering a clean and even floor finish.

Do I need to vacuum before using the Dyson Clean+Wash Hygiene?

No pre-vacuuming required. The ultra-absorbent microfibre roller captures both dry and wet mess in one go. Hook-like filaments lift dust and dirt, while capillary action draws up liquid waste efficiently.

How is the Dyson Clean+Wash Hygiene’s waste system different?

Unlike traditional wet floor cleaners that store dirty water in a body-mounted tank, Dyson’s all-in-one waste system is located in the cleaner head. This design prevents dirt from travelling through the machine, reducing clogging and maintaining long-term performance. It also automatically separates dry and wet waste for fast, hygienic disposal.

Does the Dyson Clean+Wash Hygiene clean itself?

Yes. The mangle removes wet and dry debris from the roller with each rotation, before it’s evenly hydrated with fresh, clean water. For post-use cleans, it features a self-cleaning function that minimises manual maintenance. Paired with the Hot-air drying dock, the roller is then dried using 85°C air to prevent bacterial growth and odours.

What is Dyson’s Hot-air drying dock?

The Hot-air drying dock uses 85°C air to dry the roller after self-cleaning. This helps prevent the growth of bacteria and odours, ensuring the cleaner stays hygienic between uses.

  • 1 Compared to the cord free market main body width. Based on market coverage data provided by independent third party for April 2023 to April 2024.
  • 2 AI verification is within the defined parameter. Results may vary depending on the type of stains. Cleaning results may vary depending on the type and severity of stains
  • 3 AI verification is within the defined parameter. Results may vary depending on the type of stains. Cleaning results may vary depending on the type and severity of stains
  • 4 Comparisons based on design differences: vacuums with exhaust filters can release odors or microorganisms during use. Because our machine has no exhaust filter, there is no re-emission from a filter. Tested against Staphylococcus Aureus and wet dog odour.
  • 5 For use on hard floor only.