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Dyson Total Restore
Give your hard-working machine a deep clean, thorough check and fine-tune. Expert attention designed to help it perform at its best.
How it works – for you and your machine
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Deep cleaning
Cleans away all dust, debris and grime – both inside and out.
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Performance restoration
Maintain suction and airflow to keep your floors beautifully clean.
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For a longer life
Regular servicing ensures your machine performs for longer.
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In approximately 5 working days or less
Our courier will pick up and return your machine at a location of your choice.
Coming from 1 October
View Terms and conditions
Almost good as new
See the difference. After a thorough clean and re-tune, your machine is given a hand polish before we return it to you.
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Before
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After
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Cleanliness you can trust
Components inside and out are deep cleaned and sanitised. Water and high-pressure air clean hard-to-reach components.
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Cleanliness you can trust
Components inside and out are deep cleaned and sanitised. Water and high-pressure air clean hard-to-reach components.
Precision testing by the experts
We take it apart and check it all: airflow, power, electrical elements and motorised parts plus fasteners, screws and springs.
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Precision testing by the experts
We take it apart and check it all: airflow, power, electrical elements and motorised parts plus fasteners, screws and springs.
Fine-tuned, hand polished
Once your machine has been re-tuned and reassembled, it’s finished with a careful hand polish and boxed for return with a digital health check report.
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Fine-tuned, hand polished
Once your machine has been re-tuned and reassembled, it’s finished with a careful hand polish and boxed for return with a digital health check report.
Frequently asked questions
Dyson Total Restore brings your machine back to the experts who made it for checks, tests, a deep clean and service. This helps to restore performance and extend the lifespan of your vacuum.
During the service, Dyson may identify faults with your machine. By ordering the service, you authorise Dyson to inspect, diagnose and/or repair it.
If a repairable fault is covered by the Dyson guarantee or your statutory consumer warranty rights, Dyson will repair it free of charge. If not, Dyson will tell you the applicable fee in advance and will not carry out any paid repair without your agreement.
Please read full T&Cs here.
If your machine has a known fault or needs a repair, please contact our Customer Service team to investigate on your behalf. You can contact the team by visiting the Need a repair page.
Dyson Total Restore is currently available to selected customers in Great Britain (England, Scotland and Wales).
The service is available for all Dyson cordless and wet floorcare machines, subject to the availability of replacement filter(s) and/or wet roller(s). To check whether your machine is eligible, log in to your account at www.Dyson.co.uk and view the ‘My products’ page. Eligible machines will be clearly identified.
- A cleaned and sanitised machine
- A label showing the last service date
- Replacement filter(s) and/or wet roller(s) if required
- Digital photographs
- Digital health check report, including airflow and performance insights
- Digital Certificate of Service
Book in before 3pm and we'll aim to collect the next day. Our courier will be in touch. At this point, you can rearrange the collection date with your courier if you need to.
Please note, the time of collection is pre-arranged and cannot be changed once your booking is confirmed. The same applies to the return.
From pick-up to your machine being returned to you, it takes approximately 5 working days or less.
Dyson Total Restore focuses on cleaning, inspection and maintenance. During the service, Dyson may identify faults with your machine. By ordering the service, you authorise Dyson to inspect, diagnose and/or repair it.
If a repairable fault is covered by the Dyson guarantee or your statutory consumer warranty rights, Dyson will repair it free of charge. If not, Dyson will tell you the applicable fee in advance and will not carry out any paid repair without your agreement.
If your machine has a known fault or needs a repair, please contact our Customer Service team to investigate on your behalf. You can contact the team by visiting the Need a repair page.
You’ll receive regular updates about your service by email, including collection, servicing and return.
This service isn’t tracked within your Dyson account, so please refer to your email updates for the latest information.
Dyson Total Restore focuses on cleaning, inspection and maintenance of your machine.
Your existing Dyson warranty is not affected by this service.
Yes. Dyson Total Restore and Dyson Repairs are separate services. During the service, Dyson may identify faults with your machine. By ordering the service, you authorise Dyson to inspect, diagnose and/or repair it.
If a repairable fault is covered by the Dyson guarantee or your statutory consumer warranty rights, Dyson will repair it free of charge. If not, Dyson will tell you the applicable fee in advance and will not carry out any paid repair without your agreement.
If your machine has a known fault before you book the Total Restore service, contact our Customer Service team through the Need a repair page. The team will discuss the repair needed with you and arrange the Total Restore service.
Please see Terms and conditions.
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