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Frequently asked questions

What is the Styling Tour?

The Styling Tour is an exciting immersive beauty experience which will give consumers the opportunity to achieve salon-quality styling with the help of hair diagnostics, personalised recommendations, demonstrations, and support from Dyson experts.

·       You can pre-book a complimentary dry styling session with one of our Dyson Stylists

·       Or get hands-on and create your own Dyson style at our self-styling zones

Do I need to book a styling session to attend the Styling Tour?

No, you don't need to have a pre-booked styling session in order to experience the Dyson Styling Tour. Simply show up on the day at your chosen location and enjoy our self-styling stations. If you would like a complimentary styling session from a Dyson Stylist, we recommend booking a spot as soon as possible.

How can I cancel/amend my appointment if I can no longer attend?

If you need to cancel your booking, please refer to your original confirmation email or text message and click on the link to cancel. You can book another appointment at that stage if you wish to reschedule.

Do I need to prep my hair beforehand?

Where possible please arrive with clean hair and little to no styling products in your hair as we will be able to give you the best results and finish your look with our styling tools and products.

Is the Styling Tour appropriate for children?

It is possible to bring your children along with you, but please note that under 16's must be accompanied by an adult at all times. The Dyson Supersonic™ hair dryer will be available for use for under 16s in the self-styling zone only.