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Support for your Dyson DC19 cylinder vacuum DC19 Precision vacuum

   

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Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.

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Maintaining your machine

Play the video. How to wash the filters.
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Washing the filters

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Useful tips

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Safely store tools

Clip accessories onto the vacuum's tool holster so you've always got them to hand.

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Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.

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Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

User guide

Check your user guide online or download a copy.

PDF 6.59 MB

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean both filters at least once every 6 months. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Dyson groom

Part No. 921001-01

Comfortable, mess-free grooming for medium- and long-haired dogs. Fine bristles grab loose hairs, then release them into the bin.

£35.00

Learn more

Articulating hard floor tool

Part No. 920019-01

Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.

£25.00

Learn more

Up-top tool

Part No. 917646-01

Twists and locks at different angles for effective cleaning in high-up areas of your home.

£25.00

Learn more
See more tools

The Dyson guarantee

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Please see our Accessibility Statement for more information.

'How to' videos

To help you get the most from your machine. Quick and easy.

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Helpful tips

Tailored reminders that will keep your machine working at its best, for longer. 

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Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers. 

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Expert advice. 7 days a week.

Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.

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Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period. 

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Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast. 

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

Activate your guarantee

Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.