Register your machine
Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.
Using your machine
Maintaining your machine
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Reach up high
Press the release catch to adjust the extension tube. Listen for the click when it's at the right length.
Safely store tools
Clip accessories onto the storage posts on the side of the vacuum, so you've always got them to hand.
Part No. 967368-01
Two tools in one - brush and wide nozzle. For simple switching between tasks
Part No. 967369-01
Velour strips pick up hair and dirt from stairs
Quick-release tangle-free turbine tool
Part No. 967437-01
The only turbine tool that doesn't tangle. Remove hair from carpets.
The Dyson guarantee
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.